911 Call Taker: Start a Life-Saving Public Safety Career

National Public Safety Careers; Slidell (LA); Presencial; USD 38 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

National Public Safety Careers seeks 911 Call Takers for Abita Springs, LA. You will often be the first contact for emergencies, asking focused questions, confirming location, and documenting details to guide responders.

Roles may include rotating shifts, nights, weekends, and overtime. A high school diploma and strong listening, typing, and verbal skills are typically required, with training and certifications provided.

Qualificações

• Employers commonly require a high school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Formação académica

High school diploma

Ferramentas

Call-processing software

Descrição da oferta de emprego

National Public Safety Careers seeks 911 Call Takers for Abita Springs, LA. You will often be the first contact for emergencies, asking focused questions, confirming location, and documenting details to guide responders.

Roles may include rotating shifts, nights, weekends, and overtime. A high school diploma and strong listening, typing, and verbal skills are typically required, with training and certifications provided.