Crisis Triage Specialist — Mobile Dispatch (Weekend Nights, Part-Time)

Frontier Behavioral Health; United States; On-site; USD 36,000 - 44,000; Part time

Benefits offered by this job

PTO & holidays

Medical, Dental & Vision

Job summary

Frontier Behavioral Health’s Spokane presence offers a critical weekend crisis triage role. The Crisis Triage Specialist performs telephone assessments to support adults, youth, and families in crisis and dispatches the Mobile Rapid Response Crisis Team (MRRCT) as needed.

Requirements include a Bachelor’s degree in behavioral health and a registered credential within 30 days of hire; preferred experience includes crisis intervention and at least two years serving behavioral health clients.

Qualifications

• Bachelor’s degree in behavioral health or related field.
• Must submit for Counselor Agency Affiliated - Registered credential within 30 days of hire.
• Two years of experience serving individuals with behavioral health needs.
• Experience with crisis intervention, including risk assessments.

Responsibilities

• Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide crisis intervention and community stabilization services to the identified individual in crisis.
• Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response.
• Must be able to manage multiple calls in a professional and engaging manner.
• In collaboration with clients and their support system, develop initial stabilization and safety plans until MRRCT can be dispatched.
• Complete comprehensive documentation which supports the safety plan as indicated.
• Maintain client records and all other required documentation in a timely and confidential manner.

Skills

Empathy

Communication

Crisis intervention

multitasking

Education

Bachelor’s degree in behavioral health or related field

Job description

Frontier Behavioral Health’s Spokane presence offers a critical weekend crisis triage role. The Crisis Triage Specialist performs telephone assessments to support adults, youth, and families in crisis and dispatches the Mobile Rapid Response Crisis Team (MRRCT) as needed.

Requirements include a Bachelor’s degree in behavioral health and a registered credential within 30 days of hire; preferred experience includes crisis intervention and at least two years serving behavioral health clients.