Weekend Crisis Triage & Dispatch Specialist

Frontier Behavioral Health; United States; On-site; USD 3,567,000 - 4,344,000; Part time

Benefits offered by this job

Paid Time Off

Sick Leave

Signing Bonus!

Retirement 403b with employer match

Job summary

Frontier Behavioral Health is seeking a part-time Crisis Triage Specialist for the Mobile Dispatch Unit. The on-site Saturday and Sunday shift provides crisis telephone triage and rapid response coordination for youth, adults and families in behavioral health emergencies.

You will perform risk assessments, engage with clients and supports, and document safety plans while coordinating with designated responders.

Qualifications

• Bachelor’s degree in behavioral health or related field. Must submit for Counselor Agency Affiliated - Registered credential within 30 days of hire.
• Two years of experience serving individuals with behavioral health needs.
• Experience with crisis intervention, including risk assessments.

Responsibilities

• Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide crisis intervention and community stabilization services to the identified individual in crisis.
• Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or Active Rescue to maintain safety.
• Must be able to manage multiple calls in a professional and engaging manner.
• In collaboration with clients and their support system, develop initial stabilization and safety plans until MRRCT can be dispatched.
• Complete comprehensive documentation which supports the safety plan as indicated.

Skills

Engagement & customer service

Empathy

Calm under pressure

Communicate effectively

Knowledge of community resources

Autonomy

Education

Bachelor’s degree in behavioral health or related field

Tools

Crisis intervention

Job description

Frontier Behavioral Health is seeking a part-time Crisis Triage Specialist for the Mobile Dispatch Unit. The on-site Saturday and Sunday shift provides crisis telephone triage and rapid response coordination for youth, adults and families in behavioral health emergencies.

You will perform risk assessments, engage with clients and supports, and document safety plans while coordinating with designated responders.