Crisis Triage Clinician — Psychiatric Call Center

Boston Medical Center; Boston (MA); On-site; USD 42,567 - 52,927; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

403(b) savings matches

Job summary

Boston Medical Center is looking for a part-time Call Center Clinician to provide support for individuals experiencing psychiatric crises. This role involves telephone screening, triage, and referrals to appropriate resources.

The successful candidate will have a Master's Degree in a related field and relevant licenses, along with excellent communication skills and a background in emergency psychiatry.

Compensation ranges from $30.90 to $38.42 per hour, with benefits including medical, dental, and career advancement opportunities.

Qualifications

• Master’s Degree in social work, psychology, education, counseling, or related field.
• LCSW, LICSW, or LMHC license preferred.
• Previous field experience in emergency psychiatry-related clinical activities preferred.

Responsibilities

• Perform telephone screening of psychiatric patients.
• Provide accurate screening for patients experiencing psychiatric crisis.
• Document calls and recommendations for action.
• Maintain an up-to-date roster of area inpatient psychiatric units.

Skills

Excellent listening skills

Diagnostic skills

Conflict resolution

Interpersonal skills

Cultural sensitivity

Proficiency with MS Word

Proficiency with electronic medical records

Education

Master's Degree in social work, psychology, education, counseling, or related field

Tools

MS Word

Outlook

Job description

Boston Medical Center is looking for a part-time Call Center Clinician to provide support for individuals experiencing psychiatric crises. This role involves telephone screening, triage, and referrals to appropriate resources.

The successful candidate will have a Master's Degree in a related field and relevant licenses, along with excellent communication skills and a background in emergency psychiatry.

Compensation ranges from $30.90 to $38.42 per hour, with benefits including medical, dental, and career advancement opportunities.