Crisis Services Front Desk & Admin Specialist

HEALTH SOLUTIONS; Pueblo (CO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Generous benefits package

401(k) retirement plan with employer?匹

Job summary

Health Solutions in Pueblo, CO is seeking a full-time Support Staff member for Crisis Services located at 1302 Chinook Ln. You will be the first point of contact for clients in behavioral health crises, handling documentation, EHR, insurance verification, and reception tasks.

You will also support clinic operations, inventory, safety protocols, and cross-department requests while providing compassionate service in a fast-paced setting.

Qualifications

• A high school diploma or GED is required.
• One year of secretarial experience is required.
• Basic computer and keyboarding skills are required.
• Excellent interpersonal relationship skills are required.
• Current Colorado driver license and access to transportation during work hours are required.

Responsibilities

• Provide professional and compassionate support as the first point of contact for clients, visitors, and community partners, including those experiencing behavioral health crises.
• Coordinate administrative and client service functions by managing documentation, electronic health records, insurance verification, and reception operations.
• Support efficient clinic operations through inventory management, client intake activities, safety protocols, and other assigned departmental responsibilities.
• Cover front desk reception and operate multiple phone lines.
• Scan and upload 27-65 records to the electronic health record and verify client payer eligibility.

Skills

Secretarial experience

Basic computer skills

Interpersonal skills

Driver license

Spanish (nice-to-have)

Education

High school diploma or GED

Job description

Health Solutions in Pueblo, CO is seeking a full-time Support Staff member for Crisis Services located at 1302 Chinook Ln. You will be the first point of contact for clients in behavioral health crises, handling documentation, EHR, insurance verification, and reception tasks.

You will also support clinic operations, inventory, safety protocols, and cross-department requests while providing compassionate service in a fast-paced setting.