Behavioral Health Unit Coordinator (Crisis Care)

Connections Health Solutions; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401k with company match

PTO 160 hours/year

Parental leave

Job summary

Connections Health Solutions is seeking a Unit Coordinator to provide administrative and clerical support for clinical services in a fast-paced behavioral health setting. You will manage patient registration, insurance verification, and coordinate with clinical staff to ensure smooth unit operations.

Responsibilities include scheduling, documenting in the EHR, coordinating discharges, and maintaining supplies while delivering exceptional customer service to patients, families, and staff.

Qualifications

• High School Diploma or equivalent.
• 1 year of exceptional service customer service-oriented work experience
• 3 years of clerical experience
• Current Notary or ability to become a notary within 90 days
• Must be able to perform Safe Clinch patient restraint techniques

Responsibilities

• Registers individuals for services with eligibility verification and scheduling.
• Collaborates with clinical team and communicates concerns about patient presentation.
• Greets visitors and maintains security including visitor badges.
• Oversees episode of care in the EHR with accuracy and efficiency.
• Coordinates patient discharge with inpatient facilities and within the EHR.
• Collects and transfers clinical documents to physicians and nurses.
• Acts as liaison for Title 36 processes and cross-department communication.
• Coordinates ordering of meals, equipment, and maintains unit supplies.
• Delivers excellent customer service to families, visitors, and vendors.
• Answers calls, provides information, and takes messages as needed.

Skills

Customer service

Clerical skills

Notary

Interdepartmental coordination

Education

High School Diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

Connections Health Solutions is seeking a Unit Coordinator to provide administrative and clerical support for clinical services in a fast-paced behavioral health setting. You will manage patient registration, insurance verification, and coordinate with clinical staff to ensure smooth unit operations.

Responsibilities include scheduling, documenting in the EHR, coordinating discharges, and maintaining supplies while delivering exceptional customer service to patients, families, and staff.