Crew Leader I - 44637

North Carolina State University; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

North Carolina State University is seeking a Crew Leader I to lead impactful cleaning projects for maintaining campus safety and appearance. The successful candidate will manage a dedicated team, ensuring tasks such as power washing and window cleaning are completed efficiently while supporting customer service efforts.

Qualifications include knowledge of cleaning procedures and the ability to perform physical tasks. A valid driver's license is required, as is experience in a similar environment. The role is essential during adverse weather conditions.

Qualifications

• Ability to perform medium to heavy physical work.
• Some knowledge of cleaning procedures.
• Must have a valid driver's license.
• Ability to operate and perform minor repairs on cleaning equipment.

Responsibilities

• Lead teams in cleaning and maintenance tasks.
• Inspect and resolve maintenance issues.
• Train new employees on tasks and safety protocols.
• Submit supply orders and maintain inventory.

Skills

Cleaning procedures

Communication skills

Leadership skills

Physical endurance

Education

Some knowledge of cleaning procedures

Tools

Auto-scrubbers

Burnishers

Power washers

Microsoft Office

Google Suite

Job description

As a Crew Leader I, you will lead impactful projects that help maintain the appearance, safety, and functionality of our campus. In this role, you will guide a dedicated team in completing essential work such as power washing entrances, window cleaning, floor care (including waxing), and other facility upkeep tasks that directly support the campus community.

As a Crew Leader, you will coordinate daily operations, prioritize assignments, and ensure work is completed efficiently and to high standards. You will also play a key role in troubleshooting maintenance issues, supporting your team, and providing excellent customer service to campus partners.

Essential Job Duties

Key responsibilities and duties include, but are not limited to:

• Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations, climb and balance on a ladder up to 8ft, and distinguish between colors.
• Perform physical tasks such as grasping, pushing, and pulling cleaning equipment; reaching overhead; bending, squatting, climbing, and maintaining balance; and communicate effectively with supervisors and the public.

Other Responsibilities

• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule.
• This position may assist with snow and ice removal under the direction of a supervisor.
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Experience/Education

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

Preferred Qualifications

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment.
• Ability to operate and perform minor repairs on cleaning equipment such as auto-scrubbers, burnishers, and power washers.
• Strong communication and leadership skills with the ability to direct, train, and motivate team members.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools.

Required License Or Certification

• Valid driver’s license required.
• Must be able to obtain a valid NC driver’s license within 60 days of hire and it must be maintained.

Valid NC Driver's License required: Yes.

EEO Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail]. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.