Crew Leader I - 46995

North Carolina State University; Raleigh (NC); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Account

Retirement Programs

Paid Time Off and Holidays

Job summary

NC State University in Raleigh, NC, seeks a Crew Leader I to lead essential housekeeping projects and guide a dedicated team in maintaining clean, safe campus spaces. You will oversee daily operations, respond to maintenance needs, and ensure high-quality service that supports the campus community.

Working hours are Monday–Friday, 8:00 AM–4:30 PM. This hands-on leadership role requires coordinating tasks, training staff, and ensuring adherence to safety protocols to deliver exceptional

Qualifications

• Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
• Special certification may be required for some of these positions.
• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment.
• Ability to operate and perform minor repairs on cleaning equipment such as auto‑scrubbers, burnishers, and power washers.
• Strong communication and leadership skills with the ability to direct, train, and motivate team members.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools.

Responsibilities

• Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations
• Communicate effectively with supervisors, coworkers, and the general public, and follow verbal and written instructions related to work assignments and operational needs.

Skills

Leadership skills

Communication skills

Inventory management

Budgeting knowledge

MS Office / Google Sheets

Tools

Excel

Google Docs/Sheets

Job description

Job Posting Information

Posting Number: PG194984SP

Internal Recruitment: No

Working Title: Crew Leader I - 46995

Anticipated Hiring Range: $38,500 - $40,585

Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Job Location: Raleigh, NC

Department: Environmental Services - Housekeeping

About the Department

The NC State University Facilities Division is home to nearly 900 professionals who plan build and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Design & Construction


• Business Operations


• Campus Operations and Maintenance


• Campus Planning & Strategic Investment

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship.

Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision


• Flexible Spending Account


• Retirement Programs


• Disability Plans


• Life Insurance


• Accident Plan


• Paid Time Off and Other Leave Programs


• 12 Holidays Each Year


• Tuition and Academic Assistance


• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

Join our dynamic Environmental Services team as a Crew Leader I, where you'll take the lead on essential projects like power washing entrances, window washing, waxing floors, and more. In this hands‑on leadership role, you'll guide a dedicated team while helping maintain clean, safe, and welcoming campus spaces.

You’ll coordinate daily operations, address maintenance needs, and deliver high-quality service that directly impacts the campus community.

This is a great opportunity for someone who enjoys leading by example, takes pride in their work, and thrives in a fast‑paced, team‑oriented environment.

Working Hours: Monday-Friday, 8:00 AM to 4:30 PM

Key responsibilities and duties include, but are not limited to:

• Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers


• Inspect and verify maintenance discrepancies and ensure timely resolution


• Provide support to other zones as needed, filling in for vacant positions or absenteeism


• Collect and submit timesheets within established timelines


• Perform critical duties during adverse weather or emergencies as assigned


• Complete accident reports within 24 hours of an incident


• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies


• Submit supply orders for manager approval to ensure adequate stock levels


• Train new employees, ensuring they understand tasks and safety protocols


• Transport employees to various locations for assignments


• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently


• Address and resolve customer requests via radio communications, work orders, and direct interactions


• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations


• Communicate effectively with supervisors, coworkers, and the general public, and follow verbal and written instructions related to work assignments and operational needs.

Other Responsibilities

• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions, even though the University may be operating on an alternate schedule


• This position may assist with snow and ice removal under the direction of a supervisor


• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Experience/Education

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.

Special certification may be required for some of these positions.

Preferred Qualifications

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment


• Ability to operate and perform minor repairs on cleaning equipment such as auto‑scrubbers, burnishers, and power washers


• Strong communication and leadership skills with the ability to direct, train, and motivate team members


• Experience with inventory management, supply ordering systems, and timesheet coordination


• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools

Required License or Certification

• Valid Driver's License required


• Must be able to obtain a valid NC Driver's License within 60 days of hire and must be maintained

Valid NC Driver's License required: Yes

Commercial Driver's License Required?: No

Recruitment Dates and Special Instructions

Job Open Date: 05/11/2026

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.): 05/15/2026

Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase \"see resume\".

Position Details

Position Number: 00046995

Position Type: SHRA

Position Classification Band Title: Building Environmental Services Technician

Position Classification Band Level: Advanced

Position Classification Salary Range: $ 33,540 - $ 47,847

Salary Grade Equivalency: NC02

Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Time Limited Position: No

Department Id: 445080 - Environmental Services

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.