Crew Leader I - 44637

North Carolina State University; Raleigh (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement programs

Disability plans

Life insurance

Paid time off

Holidays 12

Job summary

NC State University seeks a Crew Leader I to manage a dedicated housekeeping team on campus, overseeing power washing, window cleaning, and floor care while coordinating daily tasks and ensuring high-quality service to campus partners.

Responsibilities include supervising staff, training new employees, managing inventory and supply orders, and reporting timesheets. The role requires physical stamina and teamwork with maintenance staff.

Qualifications

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment.
• Ability to operate and perform minor repairs on cleaning equipment such as auto-scrubbers, burnishers, and power washers.
• Strong communication and leadership skills with the ability to direct, train, and motivate team members.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools.

Responsibilities

• Lead projects, including power washing, window washing, floor waxing, and relamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations, climb and balance on a ladder up to 8 ft, and distinguish between colors
• Perform physical tasks such as grasping, pushing, and pulling cleaning equipment; reaching overhead; bending, squatting, climbing, and maintaining balance; and communicate effectively with supervisors and the public

Skills

Leadership

Communication

Inventory management

Timesheet coordination

Microsoft Office/Google Suite

Tools

Cleaning equipment

Budgeting/reporting tools

Job description

Crew Leader I - 44637

Location: Raleigh, NC
Department: Environmental Services - Housekeeping

Job Summary

You will lead a dedicated team in completing essential work such as power washing entrances, window cleaning, floor care (including waxing), and other facility upkeep tasks that directly support the campus community. Your role includes coordinating daily operations, prioritizing assignments, troubleshooting maintenance issues, and providing excellent customer service to campus partners.

Working Hours

8:00 a.m. to 4:30 p.m., Monday – Friday

Responsibilities

• Lead projects, including power washing, window washing, floor waxing, and relamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations, climb and balance on a ladder up to 8 ft, and distinguish between colors
• Perform physical tasks such as grasping, pushing, and pulling cleaning equipment; reaching overhead; bending, squatting, climbing, and maintaining balance; and communicate effectively with supervisors and the public

Other Responsibilities

• This position is designated as essential personnel and may be required to report to work during adverse weather conditions even when the university operates on an alternate schedule
• This position may assist with snow and ice removal under the direction of a supervisor
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities

Qualifications

Minimum Experience/Education: Some knowledge of cleaning procedures, ability to follow instructions, and ability to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment
• Ability to operate and perform minor repairs on cleaning equipment such as auto-scrubbers, burnishers, and power washers
• Strong communication and leadership skills with the ability to direct, train, and motivate team members
• Experience with inventory management, supply ordering systems, and timesheet coordination
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools

Required License or Certification

• Valid driver's license required
• Must be able to obtain a valid NC driver's license within 60 days of hire and it must be maintained

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving community

Equal Employment Opportunity

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, or veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.