Crew Leader I - 46995

North Carolina State University; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Life Insurance

Tuition and Academic Assistance

Job summary

North Carolina State University is seeking a Crew Leader I for its Environmental Services team. You will oversee cleaning projects, train team members, and ensure maintenance of campus facilities. This role requires strong leadership skills, ability to lift heavy items, and knowledge of cleaning procedures. A valid driver's license is required, and experience in housekeeping or facilities maintenance is preferred. Join our vibrant community dedicated to maintaining a safe and welcoming environment for all.

Qualifications

• Some knowledge of cleaning procedures and ability to perform medium to heavy physical work.
• Special certification may be required.
• Preferred experience in housekeeping or facilities maintenance.

Responsibilities

• Lead cleaning projects including power washing, window washing, and floor waxing.
• Inspect and verify maintenance discrepancies.
• Train new employees on tasks and safety protocols.

Skills

Cleaning procedures

Communication skills

Leadership skills

Inventory management

Education

High School Diploma or equivalent

Tools

Auto-scrubbers

Burnishers

Power washers

Job description

About the Department

The NC State University Facilities Division is home to nearly 900 professionals who plan, build and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year‑round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Design & Construction
• Business Operations
• Campus Operations and Maintenance
• Campus Planning and Strategic Investment

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship.

Benefits

As a Pack member you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being. Below are the benefits we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain work‑life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Working Hours

Monday – Friday, 8:00 AM to 4:30 PM

Responsibilities

Join our dynamic Environmental Services team as a Crew Leader I, where you’ll take the lead on essential projects like power washing entrances, window washing, waxing floors, and more. In this hands‑on leadership role, you’ll guide a dedicated team while helping maintain clean, safe, and welcoming campus spaces.

You’ll coordinate daily operations, address maintenance needs, and deliver high‑quality service that directly impacts the campus community. This is a great opportunity for someone who enjoys leading by example, takes pride in their work, and thrives in a fast‑paced, team‑oriented environment.

Key responsibilities and duties include, but are not limited to:

• Lead projects, including power washing, window washing, floor waxing, and re‑laminating fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations
• Communicate effectively with supervisors, coworkers, and the general public, and follow verbal and written instructions related to work assignments and operational needs

Other Responsibilities

• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions, even though the University may be operating on an alternate schedule
• This position may assist with snow and ice removal under the direction of a supervisor
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities

Qualifications

Minimum Experience/Education: Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.

Special certification may be required for some of these positions.

Preferred Qualifications:

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment
• Ability to operate and perform minor repairs on cleaning equipment such as auto‑scrubbers, burnishers, and power washers
• Strong communication and leadership skills with the ability to direct, train, and motivate team members
• Experience with inventory management, supply ordering systems, and timesheet coordination
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools

Required Licenses and Certifications

• Valid Driver’s License required
• Must be able to obtain a valid NC Driver’s License within 60 days of hire and must be maintained

Equal Employment Opportunity

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.