Crew Leader I - 44637

NC State University; Raleigh (NC); On-site; USD 38,500 - 40,585; Full time

Job summary

NC State University is looking for a Crew Leader I in Environmental Services - Housekeeping in Raleigh, NC. This role involves leading various cleaning projects and ensuring quality standards are met. Applicants should have cleaning knowledge and experience, strong communication skills, and the ability to perform physical tasks. A valid driver's license is required, and the position offers a salary range of $38,500 to $40,585 annually, depending on experience.

Qualifications

• Ability to follow instructions and perform medium to heavy physical work.
• Preferred: experience in university or commercial housekeeping.
• Valid driver's license required; must obtain NC license within 60 days.

Responsibilities

• Lead projects such as power washing and window washing.
• Inspect and verify maintenance discrepancies.
• Train new employees on tasks and safety protocols.

Skills

Knowledge of cleaning procedures

Strong communication and leadership skills

Experience with inventory management

Ability to operate cleaning equipment

Tools

Microsoft Office

Google Suite

Job description

Crew Leader I – Environmental Services – Housekeeping

Location: NC State University Facilities Division, Department Environmental Services – Housekeeping, Raleigh, NC 27695.

Work Schedule: 8:00 a.m. to 4:30 p.m., Monday – Friday.

Salary Range: $38,500 – $40,585 annually. (Additional range $33,540 – $47,847 available, depending on classification.)

Responsibilities

• Lead projects such as power washing, window washing, floor waxing, and re-lamping fixtures and dispensers.
• Inspect and verify maintenance discrepancies and ensure timely resolution.
• Provide support to other zones, fill in for vacant positions or absenteeism.
• Collect and submit timesheets within established timelines.
• Perform critical duties during adverse weather or emergencies as assigned.
• Complete accident reports within 24 hours of an incident.
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies.
• Submit supply orders for manager approval to ensure adequate stock levels.
• Train new employees on tasks and safety protocols.
• Transport employees to various locations for assignments.
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently.
• Address and resolve customer requests via radio communications, work orders, and direct interactions.
• Perform physical tasks such as grasping, pushing, and pulling cleaning equipment; reaching overhead; bending, squatting, climbing, and maintaining balance; and communicate effectively with supervisors and the public.

Additional Responsibilities

• Essential personnel: required to report during adverse weather conditions; may be required to report during alternate schedules.
• Assist with snow and ice removal under supervisor direction.
• Other tasks as assigned based on organizational priorities.

Qualifications

• Some knowledge of cleaning procedures; ability to follow instructions and perform medium to heavy physical work.
• Preferred: demonstrated experience in university or commercial housekeeping or facilities maintenance.
• Ability to operate and perform minor repairs on cleaning equipment such as auto-scrubbers, burnishers, and power washers.
• Strong communication and leadership skills.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides).
• Valid driver’s license required; must obtain NC driver’s license within 60 days of hire and maintain it.

Required License or Certification

• Valid driver’s license required.
• Must obtain a valid NC driver’s license within 60 days of hire.

EEO Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.