Crew Experience & Fatigue Risk Coordinator

Bond OpCo, LLC; Fort Lauderdale (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligibility

Health, dental, vision insurance

401(k) with company match

Paid time off

Company holidays

Job summary

BOND is a rapidly growing private aviation company focused on fractional aircraft ownership and private aircraft management. The Crew Experience Controller will ensure crews are rested, supported, and heard, handling travel logistics and fatigue risk with care.

They will connect the Tactical Desk with crews during irregular ops, maintaining calm and clear communication under pressure and prioritizing crew welfare in a fast-paced environment.

Qualifications

• 2+ years in crew scheduling, crew resource management, or hospitality/logistics.
• Strong verbal and written communication abilities.
• Knowledge of fatigue management principles and FAA crew duty/rest regulations.

Responsibilities

• Own crew travel bookings (airline, hotel, rental).
• Monitor fatigue risk scores and flag concerns to Tactical Desk.
• Be the first point of contact for crew concerns about duty and rest.
• Act as liaison between the Tactical Desk and crews during irregular operations (IROPs).
• Collect and route crew feedback to leadership in real time.

Skills

Crew scheduling

Fatigue management

Communication (verbal & written)

FAA regulations knowledge

Pulsar familiarity

Tools

Pulsar

Job description

BOND is a rapidly growing private aviation company focused on fractional aircraft ownership and private aircraft management. The Crew Experience Controller will ensure crews are rested, supported, and heard, handling travel logistics and fatigue risk with care.

They will connect the Tactical Desk with crews during irregular ops, maintaining calm and clear communication under pressure and prioritizing crew welfare in a fast-paced environment.