Crew Experience & Fatigue Management Lead

BOND; Fort Lauderdale (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and company holidays

Life insurance

Job summary

BOND is a rapidly growing private aviation company focused on fractional ownership and private aircraft management. We are building a modern fleet and a team dedicated to safety, white-glove service, and operational excellence.

We are seeking a Crew Experience Controller who will ensure crews are rested, supported, and heard. You’ll own travel logistics, monitor fatigue, and be the first point of contact for duty and rest concerns, keeping operations calm and coordinated during high-speed

Qualifications

• Minimum 2 years in crew scheduling, crew resource management, or hospitality/logistics.
• Strong verbal and written communication skills with a commitment to crew welfare.
• Strong knowledge of fatigue principles and FAA crew duty/rest regulations.

Responsibilities

• Own crew travel bookings (airline, hotel, rental).
• Monitor fatigue risk scores using Pulsar and raise concerns to Tactical Desk.
• Serve as first point of contact for crew concerns about duty and rest.
• Act as liaison between the Tactical Desk and crews during irregular operations (IROPs).
• Collect and route crew feedback to leadership in real time.

Skills

Crew scheduling

Fatigue management

Communication skills

Tools

Pulsar

Job description

BOND is a rapidly growing private aviation company focused on fractional ownership and private aircraft management. We are building a modern fleet and a team dedicated to safety, white-glove service, and operational excellence.

We are seeking a Crew Experience Controller who will ensure crews are rested, supported, and heard. You’ll own travel logistics, monitor fatigue, and be the first point of contact for duty and rest concerns, keeping operations calm and coordinated during high-speed