Credit Administrator

Hajoca Corporation; Conroe (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Credit Administrator and play a vital role in managing credit and collections for a diverse range of accounts. This fully remote position offers a competitive hourly wage and a chance to work within a dedicated team that values integrity and reliability. You'll foster strong relationships, ensure compliance, and contribute to the overall success of the organization. With a focus on professional growth and a supportive work environment, this role is perfect for those who are detail-oriented and passionate about customer service. If you're ready to make an impact, this opportunity is for you!

Benefits

Medical, dental, vision, and prescription coverage

401(k)

Profit-Sharing Program

Paid vacation and holidays

Employee discounts

College tuition benefits

Company wellness program

Paid pregnancy and parental leave

Paid day of community service

Qualifications

• 1+ years of experience in customer service.
• Proficiency in Eclipse software and Microsoft Office.

Responsibilities

• Handle credit and collections for assigned accounts.
• Prepare credit approval packages and maintain accurate records.

Skills

Customer Service

Mathematical Ability

Attention to Detail

Communication Skills

Problem-Solving

Education

Credit Business Associate (CBA) designation

High School Diploma or equivalent

Tools

Eclipse Software

Microsoft Office

Job description

Posted Tuesday, April 8, 2025 at 5:00 AM | Expired Tuesday, April 15, 2025 at 4:59 AM

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

The Credit team in our National Support Center (NSC) is looking for a Credit Administrator in the Conroe, TX area. This is a fully remote position.

Pay for this position is between $22 and $24 per hour for this location.

Are you passionate about customer service? Are you detail oriented and mathematically inclined? Are you careful and discreet when handling sensitive information? If so, then we’d like you to join our dedicated team as a Credit Administrator.

About the Role:

You will:

Handle all aspects of the credit and collections process for an assigned base of accounts.

• Foster and cultivate strong relationships with both internal and external customers to support their needs and improve satisfaction.

Prepare credit approval packages for submitted applications, annual review, job accounts and credit line increases.

• Understand and interpret credit bureau reports and business credit reports.

Promptly respond to reference requests on existing customers.

• Assist in the credit analysis and credit approval process.

Assist in collateral issues.

• Maintain precise and up-to-date credit and collection files to support compliance and operational efficiency.

Keep detailed electronic notes for each customer interaction, ensuring comprehensive tracking of communication and follow-up actions.

• Participate in team-based initiatives within the Credit Department, fostering effective communication and cooperation to achieve shared goals.

Review and approve credit lines and job accounts up to $10,000, assessing risk and creditworthiness as part of the decision-making process.

• Review over credit limit reports to begin analysis of customers requiring credit line increases.
• Communicate with Profit Center Managers to understand PC exposure in relation to increased customer activity.

Conduct collection calls on overdue accounts to manage and reduce the aging portfolio effectively as needed.

• Reconcile customer statements/billings and provide invoice documents to customers as requested.
• Accurately process refunds of credit balances.

Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

1 or more years of experience in customer service

• Possession of or working towards a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM) is preferred.

Our ideal candidate will also:

Have proficiency in Eclipse software.

• Have strong accounting/mathematical ability and experience.

Be able to achieve and maintain an understanding of the credit laws utilized to collect Accounts Receivable i.e. lien laws, payment bonds, Miller Act, Little Miller Acts, promissory notes, letters of credit, joint checks.

• Be results oriented; focused on attaining goals and objectives.

Effectively use Microsoft Office software to communicate via email, to review reports and documents.

• Demonstrate outstanding customer service and interpersonal communication skills.

Possess strong written and verbal communication skills.

Possess a high level of accuracy and attention to detail.

• Be able to handle sensitive information with confidentiality.

Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.

• Be able to research, analyze data, and solve problems.

Have excellent organizational skills and be able to prioritize work projects and multi-task.

• Read, write, speak, and understand English.

Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

*Please note that benefit offerings may differ for teammates employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.