Experienced Home Infusion Collection Specialist

Hirebridge; Columbus (GA); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Home Infusion Collection Specialist to join their dynamic team. This full-time role offers a remote work model, allowing you to contribute from anywhere while focusing on essential tasks like contract analysis and denial management. The ideal candidate will have a strong background in medical billing and collections, paired with excellent communication skills. Join a company dedicated to improving patient care and enjoy comprehensive benefits, including health insurance and a 401K plan with a generous employer match. If you are passionate about making a difference in healthcare, this opportunity is perfect for you.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401K Plan with Employer Match

Vacation Package

Long-term Disability Insurance

Life Insurance

Qualifications

• 3-5 years of experience in medical billing and collections is required.
• Understanding of Revenue Cycle Management functions is essential.
• Proficiency in ICD-9 and ICD-10 coding is necessary.

Responsibilities

• Follow up on invoices and resolve billing issues with insurance companies.
• Maximize claim reimbursement opportunities and document calls thoroughly.
• Ensure compliance with regulatory mandates and maintain patient confidentiality.

Skills

Communication Skills

Negotiation Skills

Knowledge of Collection Practices

HIPAA Knowledge

Revenue Cycle Management

ICD-9 and ICD-10 Coding

Medical Terminology

Relationship-Building

Education

High School Diploma or GED

3-5 Years of Healthcare Experience

3-5 Years of Medical Billing and Collections Experience

Tools

Microsoft Office

CareTend

Job description

Experienced Home Infusion Collection Specialist

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. With our diverse culture and our values around Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC is looking for an experienced and motivated Accounts Receivable Collection expert to join our dynamic team. This is a remote position; however, candidates local to the DFW area may work from the office. The AR Collection role is full-time and involves contract analysis, reimbursement, denial management, appeals, and resolving billing issues with insurance companies or other responsible parties for services rendered.

The ideal candidate should have excellent communication skills, in-depth knowledge of collection practices, and comply with Federal and State rules, regulations, and policies related to billing and collection activities.

AIC, a division of AIS Healthcare, offers comprehensive benefits including health, vision, dental insurance, long-term disability, life insurance, a vacation package, and a 401K plan with a generous employer match. We also provide a 100% work-from-home model.

Education and Experience:

• A high school diploma or GED is required.
• 3-5 years of healthcare industry experience is required.
• 3-5 years of medical billing and collections experience is required.
• Home Infusion experience is preferred.
• CPR and CareTend experience are a plus.

Essential Duties and Responsibilities:

• Respect patient rights and confidentiality, supporting them in job duties.
• Follow up on invoices to ensure prompt payment and escalate issues as needed.
• Evaluate payments and denials for correctness and apply them accordingly.
• Identify bad debts and A/R adjustments; initiate write-offs and adjustments per policies.
• Identify overpayments or duplicate payments, investigate, and resolve.
• Process refund requests following policies.
• Coordinate with other departments for necessary patient or insurance information.
• Ensure activities comply with regulatory mandates.
• Conduct activities consistent with department protocols and regulations.
• Verify billing accounts against the A/R ledger.
• Troubleshoot payment discrepancies and establish resolutions.
• Document calls and call details thoroughly.
• Maximize claim reimbursement opportunities.
• Resolve denials within 5 days of receipt.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Maintain knowledge of NDC numbers, infusion supplies, insurance plans, medical terminology, billing procedures, and codes.
• Share knowledge with team members and foster a positive team environment.
• Interact respectfully and professionally with all stakeholders.
• Perform other duties as assigned.

Qualifications:

• Understanding of Revenue Cycle Management functions.
• Good judgment in complex situations, with knowledge of laws and regulations.
• Excellent communication skills, relationship-building, negotiation skills.
• Strong work ethic, integrity, and credibility.
• Ability to handle sensitive information, with HIPAA knowledge.
• Proficiency with ICD-9 and ICD-10 coding.
• Knowledge of medical terminology.
• Ability to lead in a dynamic environment with changing priorities.
• Effective communication with patients, staff, and providers.
• Self-directed, organized, detail-oriented, and conscientious.
• Experience in training staff and managing work schedules.
• Ability to resolve complex problems systematically.
• Strong interpersonal skills and ability to handle interruptions.
• Proficient in Microsoft Office applications.

Steps to Apply:

Complete a Culture Index Assessment to be considered for this role. Applications without the assessment will not be reviewed.

AIS Healthcare provides advanced sterile, patient-specific intrathecal pump medications, and in-home infusion services, supporting physicians and hospitals in delivering superior care.

We seek impact players who are positive, earnest, and hardworking to join our vibrant work culture.