Experienced Home Infusion Collection Specialist

Hirebridge; Charlotte (NC); Remote; USD 40,000 - 65,000; Full time

Job summary

An innovative healthcare provider is seeking a dedicated Accounts Receivable Collection Specialist to join their fully remote team. This role focuses on managing collection processes, including contract analysis and denial management, while ensuring compliance with federal and state regulations. The ideal candidate will have a solid background in the healthcare industry, particularly in medical billing and collections, and possess excellent communication and problem-solving skills. Join a company that values integrity and teamwork, and contribute to enhancing patient care through your expertise.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Long-Term Disability

Life Insurance

401K Plan with Employer Match

Vacation Package

Qualifications

• 3-5 years of healthcare industry experience required.
• Experience in medical billing and collections is essential.

Responsibilities

• Manage collection processes and resolve billing issues.
• Ensure compliance with regulatory mandates and maintain patient confidentiality.

Skills

Communication Skills

Problem-Solving Skills

Knowledge of ICD-9 and ICD-10 Coding

Revenue Cycle Management

Relationship-Building Skills

Education

High School Diploma or GED

Tools

Microsoft Office

CareTend

Job description

Experienced Home Infusion Collection Specialist

Job Description:

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. Committed to innovation, stewardship, and unity, we focus on advancing quality and improving lives by providing top-tier products and services that enhance the care experience.

We are seeking an experienced and motivated Accounts Receivable Collection Specialist to join our team. This is a remote position, though local candidates in the DFW area may work from the office. The role involves managing collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing issues with insurance companies or responsible parties.

The ideal candidate will possess excellent communication skills, in-depth knowledge of collection practices, and compliance with federal and state regulations related to billing and collections.

We offer comprehensive benefits, including health, vision, dental insurance, long-term disability, life insurance, a vacation package, and a 401K plan with a generous employer match. This position is fully remote.

Minimum Qualifications:

• High school diploma or GED required.
• 3-5 years of healthcare industry experience.
• 3-5 years of medical billing and collections experience.
• Experience in home infusion preferred.
• CPR and CareTend experience is a plus.

Key Responsibilities:

• Respect patient rights and confidentiality.
• Follow up on invoices to ensure timely payment.
• Evaluate payments and denials, ensuring correct application.
• Identify and process bad debt write-offs and adjustments.
• Investigate overpayments and duplicate payments.
• Process refunds as needed.
• Coordinate with other departments for claim information.
• Ensure activities comply with regulatory mandates.
• Verify billing accounts and resolve payment discrepancies.
• Document all interactions thoroughly.
• Maximize claim reimbursements.
• Resolve denial issues within 5 days.
• Maintain HIPAA confidentiality.
• Maintain knowledge of NDC, infusion supplies, insurance plans, and medical coding.
• Share knowledge and work collaboratively.
• Perform other duties as assigned.

Qualifications:

• Understanding of revenue cycle management.
• Good judgment and problem-solving skills.
• Excellent communication and relationship-building skills.
• Integrity and confidentiality.
• Knowledge of ICD-9 and ICD-10 coding.
• Proficiency in Microsoft Office.
• Ability to train and lead within a dynamic environment.

Application Steps:

Complete a Culture Index Assessment to be considered. Applications without this step will not be reviewed.

AIS Healthcare provides advanced sterile, patient-specific intrathecal pump medications, and in-home infusion services, supporting physicians and hospitals in delivering exceptional care.

We value a positive, earnest, and hardworking work culture and look forward to your impact as part of our team.