Experienced Home Infusion Collection Specialist

Hirebridge; Colorado Springs (CO); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing patient care through innovative infusion therapies. As an Accounts Receivable Collection Specialist, you will play a crucial role in managing collection processes and resolving billing issues, ensuring compliance with regulations. This fully remote position offers a dynamic work environment where your skills in communication, problem-solving, and detail orientation will shine. With a strong emphasis on teamwork and patient confidentiality, you will contribute to a culture that values integrity and dedication. If you are ready to make a meaningful impact in healthcare, this opportunity is perfect for you.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Long-term Disability Insurance

Life Insurance

Vacation Package

401K Plan with Employer Match

Qualifications

• 3-5 years of experience in medical billing and collections required.
• Understanding of Revenue Cycle Management functions is essential.
• Knowledge of medical terminology and coding (ICD-9/ICD-10).

Responsibilities

• Manage collection processes, including contract analysis and reimbursement.
• Evaluate payments and denials for correctness and apply them.
• Ensure compliance with regulatory mandates and department protocols.

Skills

Communication Skills

Knowledge of ICD-9 and ICD-10 coding

Medical Terminology

Problem-Solving Skills

Attention to Detail

Education

High School Diploma or GED

3-5 years of healthcare industry experience

3-5 years of medical billing and collections experience

Tools

Microsoft Office

Job description

Experienced Home Infusion Collection Specialist

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. With our diverse culture and values around Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC, a division of AIS Healthcare, is seeking an experienced and motivated Accounts Receivable Collection specialist to join our dynamic team. This remote position can also be based in the DFW area for in-office work. The role involves managing collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing issues with insurance companies or other responsible parties.

The ideal candidate should possess excellent communication skills, in-depth knowledge of collection practices, and compliance with Federal and State regulations related to billing and collections.

We offer comprehensive benefits, including health, vision, dental insurance, long-term disability, life insurance, a vacation package, and a 401K plan with a generous employer match. This position is fully remote.

Education and Experience

• High school diploma or GED required.
• 3-5 years of healthcare industry experience required.
• 3-5 years of medical billing and collections experience required.
• Experience in Home Infusion preferred.
• CPR and CareTend experience are a plus.

Essential Duties and Responsibilities

• Respect patient rights and confidentiality, supporting them in their job duties.
• Follow up on invoices to ensure prompt payment and escalate issues as needed.
• Evaluate payments and denials for correctness and apply them accordingly.
• Identify bad debt write-offs and A/R adjustments, initiating them per policies.
• Investigate overpayments or duplicate payments and resolve accordingly.
• Process refund requests following policies.
• Coordinate with other departments to obtain necessary patient or insurance information.
• Ensure activities comply with regulatory mandates and department protocols.
• Verify billing accounts against the accounts receivable ledger.
• Troubleshoot payment discrepancies and establish resolutions.
• Document all communication details consistently.
• Maximize claim reimbursement opportunities.
• Resolve denial issues within 5 days of receipt.
• Maintain confidentiality and adhere to HIPAA regulations.
• Understand NDC numbers, infusion supplies, and medical terminology.
• Share knowledge and work collaboratively as a team.
• Interact positively and respectfully with others.
• Perform other duties as assigned.

Qualification Requirements

• Understanding of Revenue Cycle Management functions.
• Good judgment in complex situations, in line with laws and regulations.
• Excellent communication and relationship-building skills.
• Strong work ethic, integrity, and credibility.
• Ability to handle sensitive information with confidentiality.
• Knowledge of ICD-9 and ICD-10 coding.
• Proficiency in medical terminology and Microsoft Office.
• Leadership ability in a dynamic environment.
• Effective communication with patients and staff.
• Detail-oriented, organized, and self-motivated.
• Ability to train and prioritize work effectively.
• Strong problem-solving skills and ability to maintain effective relationships.
• Tolerance for interruptions and distractions.

Steps to Apply

Complete a Culture Index Assessment to be considered for this role. Applications without this assessment will not be reviewed.

AIS Healthcare provides advanced sterile, patient-specific intrathecal pump medications, and in-home intravenous infusion services, including immune globulin therapies, supporting physicians and hospitals in delivering superior care.

We seek positive, dedicated, and hardworking impact players to join our team and contribute to our vibrant work culture.