Creative Operations & Traffic Coordinator

Dcg-One

Seattle (WA)

On-site

USD 65,000 - 90,000

Full time

10 days ago

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Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life/AD&D Insurance

401(k) with matching

Accident Insurance

FSA/HSA

9 Paid Holidays

Monthly Cookie Days

Job summary

DCG ONE is seeking a Traffic Coordinator to drive agency-wide resource planning and prioritization across Creative Services and related teams. You will maintain visibility into active and upcoming work to align internal staff, vendors, and freelancers with the right priorities and timing.

The role partners with Service Operations, PMO, and department leaders to improve intake, workflow, and reporting. Strong organization, communication, and attention to detail are essential for success in a

Qualifications

2–4 years of traffic coordination or related operational support experience.
Experience supporting resource planning, prioritization, capacity visibility, or work routing in a creative agency, marketing department, production environment, or client services organization is preferred.
Familiarity with workflow, resourcing, or project management tools such as Asana, Workfront, Monday.com, Wrike, Jira, Azure DevOps, or similar platforms.
Strong written and oral communication skills with the ability to clarify needs, surface constraints, and communicate resource considerations across teams.
Associate's or bachelor's degree in Business, Communications, Marketing, Project Management, or related field preferred.

Responsibilities

Traffic & Resource Coordination: Maintain agency-wide visibility into active, upcoming, and proposed work across internal teams, vendors, and freelance partners.
Support resource planning by helping align work to the appropriate team members based on capacity, skill set, availability, business priority, and timing.
Identify potential resource gaps, over-allocation, bottlenecks, or priority conflicts and escalate concerns to leadership.
Project Intake & Work Routing: Review incoming work for resource needs and potential impacts; route to appropriate teams.
PMO & Workflow Support: Contribute to standards and processes that improve prioritization, routing, and resourcing.
Cross-Functional Communication: Provide visibility into team capacity and priorities to internal stakeholders and leadership.