Creative Events Coordinator - Kids Parties & Craft Classes

Michaels; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Michaels in Raleigh, NC is seeking an Events Coordinator to plan and coordinate in-store events, including children’s birthday parties, and deliver a fun, creative experience for guests. You will assist customers, manage checkout, support BOPIS/SFS, and perform store tasks while upholding standards of cleanliness, safety, and exceptional customer service.

Join a team that values a hands-on, friendly approach to helping guests create and celebrate.

Qualifications

• Must have experience working with children and children’s events.
• Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Retail and/or customer service experience required.

Responsibilities

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

Skills

Energetic personality

People skills

Excellent communication

Experience with children/events

Organizational skills

Creative problem solving

Retail or customer service experience

Job description

Michaels in Raleigh, NC is seeking an Events Coordinator to plan and coordinate in-store events, including children’s birthday parties, and deliver a fun, creative experience for guests. You will assist customers, manage checkout, support BOPIS/SFS, and perform store tasks while upholding standards of cleanliness, safety, and exceptional customer service.

Join a team that values a hands-on, friendly approach to helping guests create and celebrate.