CPAP & HME Office Coordinator

HealthPartners; Shakopee (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

Park Nicollet seeks an Office CPAP Coordinator to coordinate administrative workflows for HME patients, supporting customer service, clinical, and billing tasks. The role emphasizes triage of department calls, office supply management, and medical equipment coordination.

Strong communication and data-entry skills are essential. Candidates should have 1+ year(s) in sales/customer service in a medical or DME setting, with proficiency in Windows, Excel, and EMR systems.

Qualifications

• One or more years of sales/customer service experience in a DME or business environment with high service standards required.
• Experience managing customer service issues via telephone.
• Analytical, data entry and mathematical ability.
• Moderate to advanced computer working knowledge (Windows, Word, Excel and Outlook).
• Ability to multitask and coordinate projects.
• Phone customer services skills.

Responsibilities

• Coordinate administrative functions and workflows for Home Medical Equipment (HME) patients.
• Support customer service, clinical and billing functions for HME and follow-up with patients.
• Triaging and managing department phone calls as a major component.
• Office supply management and medical equipment procurement and coordination.

Skills

Customer service

Sales

Phone support

Multitasking

Data entry

Analytical ability

Education

Associate degree or bachelor's degree preferred

Tools

Windows

Microsoft Word

Microsoft Excel

Microsoft Outlook

EMR systems

Job description

Park Nicollet seeks an Office CPAP Coordinator to coordinate administrative workflows for HME patients, supporting customer service, clinical, and billing tasks. The role emphasizes triage of department calls, office supply management, and medical equipment coordination.

Strong communication and data-entry skills are essential. Candidates should have 1+ year(s) in sales/customer service in a medical or DME setting, with proficiency in Windows, Excel, and EMR systems.