HME Coordinator: Patient Care & Billing

Regions Hospital; Saint Paul (MN); On-site; USD 38,000 - 54,000; Full time

Job summary

HealthPartners in Minnesota is seeking an Office Home Medical Equipment Coordinator to support administrative workflows for home medical equipment patients. The role focuses on customer service, clinical and billing support, and coordination of procurement and office functions.

The position requires a high school diploma or higher, experience in customer service in a durable medical equipment setting, and proficiency with MS Office. Regular daytime hours, with potential Saturday mornings.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• One or more years of sales or customer service in a durable medical equipment environment.
• Strong data entry, analytical, and math skills; ability to multitask on project coordination.
• Experience handling customer service issues by phone; familiarity with medical reimbursement is a plus.
• Knowledge of sleep therapy supplies and equipment and related product lines is desirable.

Responsibilities

• Coordinate administrative workflows for HME patients, including clinical and billing support.
• Support customer service, clinical, and billing functions and follow up with patients.
• Triage department phone calls and manage office supplies and procurement.
• Coordinate and track equipment, inventory, and related administrative tasks.

Skills

Analytical skills

Data entry

Mathematical ability

Computer literacy

Multitasking

Telephone customer service

Sleep therapy knowledge

Education

High school diploma / GED

Associates or Bachelor's degree

Advanced degree in medical field

Tools

Windows

Word

Excel

Outlook

Job description

HealthPartners in Minnesota is seeking an Office Home Medical Equipment Coordinator to support administrative workflows for home medical equipment patients. The role focuses on customer service, clinical and billing support, and coordination of procurement and office functions.

The position requires a high school diploma or higher, experience in customer service in a durable medical equipment setting, and proficiency with MS Office. Regular daytime hours, with potential Saturday mornings.