CPAP Office Operations Coordinator

RiseMe; Shakopee (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

HealthPartners in Minnesota is seeking an Office CPAP Coordinator to support clinical, billing and customer service functions for Home Medical Equipment patients. The role emphasizes coordinating administrative workflows and triaging department calls.

You will handle data entry, inventory coordination, and use EMR systems, Excel and other office tools to ensure accurate patient records and timely billing. Schedule is Monday–Friday, 7:00 AM–3:30 PM.

Qualifications

• One or more years of sales/customer service experience in a DME or business environment with high service standards.
• Experience managing customer service issues via telephone.
• Associates or higher degree preferred; medical field knowledge a plus.
• Experience with inventory management and EMR software is advantageous.

Responsibilities

• Coordinate administrative functions and workflows for HME patients.
• Support customer service, clinical, and billing functions for HME.
• Manage department phone calls and triage as needed.
• Oversee office supply management and medical equipment procurement.
• Utilize EMR and office tools to ensure accurate records and timely billing.

Skills

Analytical

Data entry

Numerical ability

Computer skills

Phone support

Multitasking

Customer service

Education

Associate degree

Bachelor’s degree

Advanced degree in medical field

Tools

Electronic medical record systems

Windows

Excel

Outlook

Job description

HealthPartners in Minnesota is seeking an Office CPAP Coordinator to support clinical, billing and customer service functions for Home Medical Equipment patients. The role emphasizes coordinating administrative workflows and triaging department calls.

You will handle data entry, inventory coordination, and use EMR systems, Excel and other office tools to ensure accurate patient records and timely billing. Schedule is Monday–Friday, 7:00 AM–3:30 PM.