CPAP & HME Administrative Coordinator

Park Nicollet Health Services; Saint Louis Park (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

Park Nicollet Health Services is seeking an Office CPAP Coordinator to join our team in Minnesota. This role coordinates administrative functions and workflows for Home Medical Equipment (HME) patients, supporting customer service, clinical, and billing activities.

The position emphasizes clerical tasks, office supply management, equipment procurement, and triaging department calls to ensure smooth operations and timely patient care across our HME services.

Qualifications

• 1+ year of sales or customer service experience in a DME or similar setting.
• Experience handling customer service issues by phone.
• Strong analytical and data-entry abilities.
• Proficient with Windows, Word, Excel, and Outlook.
• Able to multitask and coordinate projects.
• Excellent phone-based customer service skills.
• Familiarity with basic office equipment.

Responsibilities

• Coordinate administrative workflows for Home Medical Equipment (HME) patients.
• Support customer service, clinical, and billing functions for HME.
• Manage office supplies and medical equipment procurement.
• Triage and route department calls to ensure smooth operations.

Skills

Sales / Customer service

Phone support

Data entry

MS Office

Multitasking & coordination

Phone customer service

Office equipment operation

Education

Associate degree

Bachelor’s degree

Tools

Inventory management software

Electronic health care management software

Retail transactions (POS)

Job description

Park Nicollet Health Services is seeking an Office CPAP Coordinator to join our team in Minnesota. This role coordinates administrative functions and workflows for Home Medical Equipment (HME) patients, supporting customer service, clinical, and billing activities.

The position emphasizes clerical tasks, office supply management, equipment procurement, and triaging department calls to ensure smooth operations and timely patient care across our HME services.