Courtroom Tech Lead: AV, Video & IT Systems

U.S. Courts; Washington (District of Columbia); On-site; USD 56,000 - 101,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Paid federal holidays (11 per year)

Health benefits option (FEHB)

Federal Employees Group Life Insurance

Flexible Benefits Program

Public transportation subsidy

On-site fitness center

Employee Assistance Program (EAP)

Federal Employees Retirement System (F

Thrift Savings Plan (5% employer match

Public Service Loan Forgiveness (PSLF)

Benefits information page access

Job summary

The Courtroom Technology Specialist is responsible for the design, planning, setup, programming, and maintenance of courtroom technology, video conferencing equipment, electronic presentation systems, audio streaming, and all sound system equipment and end-user devices. The role also develops technology standards and provides high-level IT analysis and help-desk support.

The position offers a generous federal benefits package including paid leave, holidays, health benefits options, retirement

Qualifications

• Strong customer service skills.
• Excellent written and verbal communication skills.
• Ability to work independently and to set priorities across multiple assignments, as well as to work cooperatively in a team environment.
• Proficiency with Windows desktops in a networked environment.
• Ability to install, configure, update, and troubleshoot computer hardware and peripherals.
• Knowledge of IT security best practices and ability to understand and follow IT security policies and procedures.
• Ability to up lift 50+ pounds of IT equipment.
• Knowledge of and experience with Microsoft 365 Applications.

Responsibilities

• Develop technology standards for the courtroom IT environment.
• Recommend system upgrades and long-term improvements to IT infrastructure.
• Provide high-level analysis of the court's IT systems and roadmap.
• Provide technical/help-desk support to end users.

Skills

Customer service

Communication

Independent work

Team collaboration

Windows networking

Hardware troubleshooting

IT security best practices

Microsoft 365 Applications

Education

Bachelor's degree in audiovisual technology / digital media / CS

Graduate study (18 sem. or 27 qtr hrs) in related field

Tools

Crestron

Extron

SharePoint

VPN

VOIP

Web browsers configuration

Job description

The Courtroom Technology Specialist is responsible for the design, planning, setup, programming, and maintenance of courtroom technology, video conferencing equipment, electronic presentation systems, audio streaming, and all sound system equipment and end-user devices. The role also develops technology standards and provides high-level IT analysis and help-desk support.

The position offers a generous federal benefits package including paid leave, holidays, health benefits options, retirement