Counter Sales Pro — Build America, Grow with Trusted Leader

WCM White Cap Management LLC; Allen (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap, a leading North American distributor for professional contractors, is hiring a Counter Sales Associate in Allen, TX. You will handle walk-in, phone, and will-call orders, provide product knowledge, and upsell related items to customers.

The role emphasizes exceptional customer service, order processing, and technical guidance. We offer comprehensive benefits and an inclusive, growth-focused workplace culture where people are valued.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Provide exceptional customer service to walk-in, phone, and will-call customers.
• Process orders, quote prices, enter orders, and share order information with customers.
• Pull orders as required.
• Explain product features, benefits, and warranty information.
• Offer technical advice and troubleshoot customer problems.
• Upsell related products and inform customers about promotions.
• Perform other duties as assigned.

Skills

Customer service

Spanish language

Construction knowledge

Tools

Oracle

Job description

White Cap, a leading North American distributor for professional contractors, is hiring a Counter Sales Associate in Allen, TX. You will handle walk-in, phone, and will-call orders, provide product knowledge, and upsell related items to customers.

The role emphasizes exceptional customer service, order processing, and technical guidance. We offer comprehensive benefits and an inclusive, growth-focused workplace culture where people are valued.