Counter Sales Associate: Help Build America

White Cap Supply Holdings, LLC.; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap is seeking a Counter Sales Associate to engage customers in person and over the phone, process orders and provide accurate order information. You will communicate product features and benefits, answer questions, and help customers select appropriate solutions for their projects.

The role emphasizes upselling related products, handling quotes, and ensuring customer satisfaction on every interaction. On-site work with comprehensive benefits and growth potential is offered.

Qualifications

• Demonstrated success providing excellent customer service.
• Spanish language proficiency preferred.

Responsibilities

• Demonstrates exceptional customer service for walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Upsells by identifying related products and informing customers of promotions.

Skills

Customer service

Spanish language

Upselling

Communication

Tools

Oracle

Job description

White Cap is seeking a Counter Sales Associate to engage customers in person and over the phone, process orders and provide accurate order information. You will communicate product features and benefits, answer questions, and help customers select appropriate solutions for their projects.

The role emphasizes upselling related products, handling quotes, and ensuring customer satisfaction on every interaction. On-site work with comprehensive benefits and growth potential is offered.