Counter Sales Pro – Help Contractors Build America

White Cap Supply Holdings, LLC.; Charlotte (NC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap Supply Holdings, LLC. in Charlotte, NC is hiring a Counter Sales Associate to deliver exceptional service at the counter, phone, and will-call. You will quote prices, process orders, and provide product information.

You’ll leverage knowledge of construction products, upsell related items, and help customers troubleshoot or find the right solution. This on-site role offers comprehensive benefits and a pathway for growth.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications and provides technical advice.
• Upsells by identifying related products and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Product knowledge

Upselling

Communication

Tools

Oracle

Job description

White Cap Supply Holdings, LLC. in Charlotte, NC is hiring a Counter Sales Associate to deliver exceptional service at the counter, phone, and will-call. You will quote prices, process orders, and provide product information.

You’ll leverage knowledge of construction products, upsell related items, and help customers troubleshoot or find the right solution. This on-site role offers comprehensive benefits and a pathway for growth.