Counter Sales Specialist — Build America, Great Benefits

White Cap Supply Holdings, LLC.; Gilbert (AZ); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive wellness and financial**

Generous time off package

Stability and growth

Unlimited career potential

Great Place to Work certification

Inclusive culture

Job summary

White Cap Supply Holdings, LLC. is hiring a Counter Sales Associate for an on-site role in the United States. The position involves assisting walk-in, phone, and will-call customers, processing orders, and providing product information and quotations. You will upsell related products and help resolve customer issues.

The role requires strong customer service skills, knowledge of construction products, and familiarity with Oracle or similar sales software; Spanish proficiency is a plus.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.).
• Upsells by identifying related products, add‑on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Spanish language

Sales software

Tools

Oracle

Job description

White Cap Supply Holdings, LLC. is hiring a Counter Sales Associate for an on-site role in the United States. The position involves assisting walk-in, phone, and will-call customers, processing orders, and providing product information and quotations. You will upsell related products and help resolve customer issues.

The role requires strong customer service skills, knowledge of construction products, and familiarity with Oracle or similar sales software; Spanish proficiency is a plus.