Counter Sales & Customer Service Associate

Ferguson Enterprises, Inc.; Maryland, United States, Northern America, Americas; Hybrid; USD 21.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Life insurance

Parental leave

Employee discounts

Zusammenfassung

Ferguson Enterprises, Inc. is seeking a Counter Representative in Upper Marlboro, MD for a 40-hour, first-shift schedule. You will advise customers on the best products, process orders, and manage pickup staging while maintaining store presentation and safety compliance.

The role emphasizes customer service, basic HVAC/plumbing product knowledge a plus, and ability to lift and deliver merchandise. Training and benefits are offered in a supportive team environment.

Qualifikationen

• Customer service experience preferred.
• Excellent communication and decision-making abilities.
• Basic math skills for cash handling and accounting.
• General computer skills including Microsoft Office.
• Willingness to learn and adapt in a busy retail environment.

Aufgaben

• Provide product recommendations to customers based on their needs.
• Process orders via the order management system.
• Operate cash registers and follow cash handling procedures.
• Prepare and stage orders for customer pickup.
• Maintain store appearance and merchandising standards.
• Restock merchandise and place it in designated areas.
• Adhere to safety regulations and PPE requirements.

Kenntnisse

Customer service

Decision making

Communication skills

Mathematical skills

Able to learn quickly

Tools

Microsoft Office

Jobbeschreibung

Ferguson Enterprises, Inc. is seeking a Counter Representative in Upper Marlboro, MD for a 40-hour, first-shift schedule. You will advise customers on the best products, process orders, and manage pickup staging while maintaining store presentation and safety compliance.

The role emphasizes customer service, basic HVAC/plumbing product knowledge a plus, and ability to lift and deliver merchandise. Training and benefits are offered in a supportive team environment.