Counter Sales Associate: Customer Champion & Solutions Expert

White Cap Supply Holdings, LLC.

Washington (MO)

On-site

USD 35,000 - 52,000

Full time

2 days ago
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Benefits offered by this job

Medical, Dental, Vision
401(k) with company match
Tuition reimbursement
Paid time off

Job summary

White Cap is seeking a Counter Sales Associate to join our on-site team. You will handle walk-in, phone, and will-call customers, process orders, quote prices, and provide product information and warranty details.

A backdrop of construction product knowledge and a proactive, sales-oriented mindset will help you upsell and resolve customer questions. The position offers comprehensive benefits, including medical, dental, vision, 401(k) with company match, and tuition reimbursement, plus generous

Qualifications

  • Demonstrated success providing excellent customer service.
  • Experience with sales order computer software, preferably Oracle.
  • Some knowledge of construction and industrial products.
  • Energetic and eager to help others on a professional level.

Responsibilities

  • Demonstrates exceptional customer service to walk-in, phone, and will call customers.
  • Processes orders, quotes prices, enters orders into the system and provides order information to customers.
  • Communicates product features, benefits, and warranty information to customers.
  • Demonstrates knowledge of products and their applications, provides technical advice, troubleshoots customer problems.
  • Upsells by identifying related products and informing customers of promotions.
  • Performs other duties as assigned.

Skills

Customer service
Sales experience
Product knowledge

Tools

Oracle

Job description

White Cap is seeking a Counter Sales Associate to join our on-site team. You will handle walk-in, phone, and will-call customers, process orders, quote prices, and provide product information and warranty details.

A backdrop of construction product knowledge and a proactive, sales-oriented mindset will help you upsell and resolve customer questions. The position offers comprehensive benefits, including medical, dental, vision, 401(k) with company match, and tuition reimbursement, plus generous

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