Counter Sales Pro: Build America with Trusted Expertise

Whitecap

Madison (AL)

On-site

USD 20,664,000 - 24,797,000

Full time

3 days ago

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Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate. You will demonstrate exceptional customer service to walk-in, phone, and will-call customers while processing orders and providing product information. The role requires knowledge of construction products and may involve upselling and resolving customer issues.

The position is on-site in a fast-paced environment with comprehensive benefits and opportunities for career growth within White Cap.

Qualifications

Demonstrated success providing excellent customer service.
Experience with sales order computer software, preferably Oracle.
Knowledge of construction and industrial products.
Spanish language proficiency.

Responsibilities

Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
Communicates product features, benefits, and warranty policy information to customers.
Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
Performs other duties as assigned.