Construction Counter Sales Specialist

White Cap; Rancho Cordova (CA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring a Counter Sales Associate in California to deliver outstanding customer service to walk-in, phone, and will-call customers. You will process quotes and orders, provide product information, and offer technical advice to resolve customer needs.

The role emphasizes knowledge of construction products, sales support through Oracle-based systems, and opportunities to upsell while maintaining a focus on customer satisfaction and teamwork. On-site work with growth potential.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales support

Product knowledge

Spanish language

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate in California to deliver outstanding customer service to walk-in, phone, and will-call customers. You will process quotes and orders, provide product information, and offer technical advice to resolve customer needs.

The role emphasizes knowledge of construction products, sales support through Oracle-based systems, and opportunities to upsell while maintaining a focus on customer satisfaction and teamwork. On-site work with growth potential.