Counseling Center Admin & Front Desk Coordinator

Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR); Waco (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Short Term Disability

Employee Assistance Program

Direct Deposit

12 paid Holidays per year

401-K Retirement Plan

PTO

Job summary

Heart of Texas Behavioral Health Network is seeking an Administrative Tech at the HOT Counseling Center to provide administrative and clinical support, coordinate front desk operations, and assist with financial assessments. The role involves collaborating across the Community Clinic, Older Adult Unit, and Outpatient Treatment Services to improve service efficiency for consumers and staff.

Applicants should have prior administrative experience, strong computer skills, and the ability to interact

Qualifications

• Experience performing administrative support work.
• Experience or training in mental health settings is valued.
• Strong customer service orientation and professional demeanor.

Responsibilities

• Coordinate the many front desk functions at the Counseling Center and oversee front desk staff scheduling.
• Assist the Consumer Eligibility Specialist department with clerical tasks as needed.
• Support consumers with transportation needs when appropriate.
• Perform financial assessments and monitor compliance with front desk activities.

Skills

Customer service

Time management

Professional office practices

Interpersonal communication

Computer skills

Education

High school diploma or GED

Job description

Heart of Texas Behavioral Health Network is seeking an Administrative Tech at the HOT Counseling Center to provide administrative and clinical support, coordinate front desk operations, and assist with financial assessments. The role involves collaborating across the Community Clinic, Older Adult Unit, and Outpatient Treatment Services to improve service efficiency for consumers and staff.

Applicants should have prior administrative experience, strong computer skills, and the ability to interact