Mental Health Center Administrative Clerk

Helen-Farabee-Centers; Haskell (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Helen-Farabee-Centers in Texas seeks a reliable clerical support to greet consumers, answer phones, direct calls, collect payments, and process appointments for medical staff. The role involves data entry and reports across programs, plus basic cashier duties and insurance card handling.

The ideal candidate will demonstrate strong organizational and communication skills, professionalism with diverse stakeholders, and the ability to adapt to schedule changes.

Qualifications

• Graduation from standard high school or equivalent.
• Typing speed at least 40 wpm.
• Working knowledge of fax, PC, copier; Microsoft Word/Excel experience.
• Valid driver's license and ability to drive Center vehicles.
• Willingness to complete required trainings and follow procedures.
• Ability to interact professionally with staff, consumers and families.

Responsibilities

• Greet consumers, answer phones, direct calls or take messages.
• Obtain purchase orders and purchase supplies as needed.
• Data entry and run reports from various computer programs.
• Schedule appointments for all center staff, including doctors and nurses; make reminder calls.
• Check in individuals, collect payments, update financial information, obtain insurance cards, and perform vitals; process deposits.
• Forward subpoenas per Director of Medical Records instructions.
• Back up to Medication Clerk or receptionist; perform other clerical duties as assigned.
• Learn and implement trauma-informed practices; work with diverse stakeholders.

Skills

Client service

Data entry

Scheduling

Phone etiquette

Cash handling

Communication

Organization

Professionalism

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Windows OS

CARE/SmartCare

FAX / copier

Job description

Helen-Farabee-Centers in Texas seeks a reliable clerical support to greet consumers, answer phones, direct calls, collect payments, and process appointments for medical staff. The role involves data entry and reports across programs, plus basic cashier duties and insurance card handling.

The ideal candidate will demonstrate strong organizational and communication skills, professionalism with diverse stakeholders, and the ability to adapt to schedule changes.