Cosmetics Retail Team Lead

The Estee Lauder Companies Inc.; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking a dynamic Key Holder in New York to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

You will coach and mentor the sales team to deliver inspirational, authentic and personalized customer service to achieve sales and service targets. With retail and cash handling experience, you will perform start and end of day cash reconciliation and participate in opening and closing the store on a rota basis.

Qualifications

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable: cash reconciliation and opening/closing the store.
• Desirable: supervisory experience including coaching/mentoring others.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.
• Proof of right to live and work in the country if invited to interview.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth running of the store.
• Lead by example to provide inspirational, authentic and personalized customer service to meet sales and customer service targets.
• Carry out start and end of day cash reconciliation and manage opening/closing on a rota basis.

Skills

Coaching

Customer service

Cash handling

Tools

POS software

Job description

The Estee Lauder Companies Inc. is seeking a dynamic Key Holder in New York to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

You will coach and mentor the sales team to deliver inspirational, authentic and personalized customer service to achieve sales and service targets. With retail and cash handling experience, you will perform start and end of day cash reconciliation and participate in opening and closing the store on a rota basis.