Cosmetics Retail Lead & Coach

The Estee Lauder Companies Inc.; New York (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays and vacation

Education-related programs

Job summary

The Estee Lauder Companies Inc. is seeking a dynamic Key Holder in the United States to support the Store Manager and Assistant Manager, ensuring smooth operations and inspirational customer service.

You will coach the sales team, handle cash reconciliation, and participate in opening/closing the store on a rota basis. This role requires prior retail experience, preferably in cosmetics, and a passion for empowering staff to deliver personalized service that meets sales targets.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable supervisory experience including coaching/mentoring others to achieve targets.

Responsibilities

• Lead by example to coach and mentor the sales team.
• Support Store Manager and Assistant Manager to ensure smooth operations.
• Carry out start and end of day cash reconciliation and related tasks.
• Open and close the store on a rota basis; ensure coverage for shifts.

Skills

Proven retail experience within cosmet

Inspiring customer service ability

Supervisory coaching experience

Tools

Retail POS software

Job description

The Estee Lauder Companies Inc. is seeking a dynamic Key Holder in the United States to support the Store Manager and Assistant Manager, ensuring smooth operations and inspirational customer service.

You will coach the sales team, handle cash reconciliation, and participate in opening/closing the store on a rota basis. This role requires prior retail experience, preferably in cosmetics, and a passion for empowering staff to deliver personalized service that meets sales targets.