Cosmetics Retail Supervisor: Coaching & Cash Management

The Estée Lauder Companies; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Estée Lauder Companies in New York seeks a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering inspirational, personalized customer service to reach sales targets.

You will use your retail and cash handling experience to perform start/end of day cash reconciliation and participate in opening/closing on a rota. Previous supervisory experience is desirable for career growth.

Qualifications

• Proven retail experience, preferably in cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with cash reconciliation and store opening/closing is desirable.
• Previous supervisory experience including coaching/mentoring others to meet sales/service targets is desirable.

Responsibilities

• Lead by example to coach and mentor the sales team for exceptional customer service.
• Assist Store Manager/Assistant Manager to ensure smooth daily operations and achieve targets.
• Handle cash reconciliation and participate in opening/closing duties on a rota basis.

Skills

Retail experience

Customer service

Coaching/mentoring

Cash handling

Flexibility to work long hours

Opening/closing store

Tools

Point‑of‑sale software

Job description

Estée Lauder Companies in New York seeks a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering inspirational, personalized customer service to reach sales targets.

You will use your retail and cash handling experience to perform start/end of day cash reconciliation and participate in opening/closing on a rota. Previous supervisory experience is desirable for career growth.