Restaurant General Manager - Lead People, Profit & Quality

Papa John's USA, Inc.; Riverdale (GA); On-site; USD 65,000 - 110,000; Full time

Job summary

Papa John's is seeking a General Manager for Corporate Restaurant Operations to oversee all functions of a Papa John’s restaurant, ensuring profitability and compliance with company policies and laws. You will lead operations through planning, forecasting, and strong decision-making, supervising Operations Managers and Shift Leaders where applicable.

In this role you will mentor staff, drive sales and profits, manage inventory, and ensure safety and quality standards across the restaurant while

Qualifications

• Proven ability to lead a restaurant or retail team with P&L responsibility.
• Experience planning, forecasting, scheduling, and using systems to drive profitability.
• Strong focus on policy execution, compliance with laws, and ethical business practices.

Responsibilities

• Monitor product quality and customer service standards; address deficiencies.
• Provide coaching, training, and performance reviews for direct reports.
• Oversee recruiting, staffing, and adherence to appearance standards.
• Drive sales and profit by meeting budgets, optimizing labor and food costs, and implementing local marketing.
• Manage inventory, assets, safety, security, and preventative maintenance to protect the brand.
• Foster teamwork and a positive culture with recognition programs.

Skills

Leadership

People Management

Forecasting

Budgeting

Operations

Customer Service

Compliance

Job description

Papa John's is seeking a General Manager for Corporate Restaurant Operations to oversee all functions of a Papa John’s restaurant, ensuring profitability and compliance with company policies and laws. You will lead operations through planning, forecasting, and strong decision-making, supervising Operations Managers and Shift Leaders where applicable.

In this role you will mentor staff, drive sales and profits, manage inventory, and ensure safety and quality standards across the restaurant while