General Manager - Restaurant Operations

Papa John's USA; Northfield (KY); On-site; USD 70,000 - 120,000; Full time

Job summary

Papa John's USA is hiring a General Manager for Corporate Restaurant Operations to oversee all restaurant functions, ensure profitability, and lead the team to deliver high-quality service. You will enforce company policies, manage planning and forecasting, and guarantee compliant operations.

The role requires self-sufficiency as a strong leader and hands-on approach, with responsibility for training, performance reviews, and maintaining brand standards at all times.

Qualifications

• Experience in managing restaurant operations and teams.
• Ability to plan, forecast and ensure compliance with policies and laws.
• Proven track record of driving profitability and quality standards.

Responsibilities

• Oversee all operational aspects of Papa John's restaurant and execute duties when needed.
• Ensure compliance with federal, state and local laws and company policies.
• Lead recruitment, training, and performance management of the team.
• Manage sales and profits, monitor budgets, and control costs using the FOCUS system.

Skills

Leadership

Forecasting

Quality standards

Customer service

Tools

FOCUS System

Inventory software

POS system

Job description

Papa John's USA is hiring a General Manager for Corporate Restaurant Operations to oversee all restaurant functions, ensure profitability, and lead the team to deliver high-quality service. You will enforce company policies, manage planning and forecasting, and guarantee compliant operations.

The role requires self-sufficiency as a strong leader and hands-on approach, with responsibility for training, performance reviews, and maintaining brand standards at all times.