Copy of Customer Support Specialist (Temp)

PTLA Real Estate Group; Bellingham (WA); On-site; USD 57,308,000 - 63,039,000; Full time

Job summary

PTLA Real Estate Group in Bellingham, WA is seeking a temporary Customer Support Specialist to assist with leads, coordinate work orders, and deliver outstanding service to residents.

Under supervision, you will handle calls, schedule tasks, and support leasing efforts while upholding Fair Housing standards. The position runs June through early September.

Qualifications

• Polished presentation and professional appearance.
• Strong problem solving and conflict resolution skills.
• Ability to multi-task and manage priorities.
• Clear verbal and written communication.
• Team player with collaborative mindset.
• Basic computer skills and internet savvy.

Responsibilities

• Completes assigned tasks and projects as directed by supervisors.
• Assists with calling leads and leasing efforts.
• Communicates with residents to schedule, coordinate, or follow-up on work orders.
• Delivers excellent customer service to internal and external customers.
• Supports property curb appeal initiatives.
• Adheres to Fair Housing laws.

Skills

Polished Presentation

Problem Solving & Conflict Resolution

Multi-tasking

Verbal & Written Communication

Team Player

Internet Savvy

Education

High school diploma / GED or equivalent

Job description

Copy of Customer Support Specialist (Temp)

About this position

Pay: $20-$22 per hour

Bellingham, WA 98229

Under the direction of your supervisor, this position is accountable for assisting office efforts with leads, and providing excellent customer service to residents.

The anticipated timeline for this position is June through early September.

PRIMARY RESPONSIBILITIES:

• Completes assigned tasks and projects as directed by supervisors
• Assists with calling leads and leasing efforts
• Assist in communication with residents to schedule, coordinate, or follow-up on work orders
• Provides excellent customer service to internal and external customers through the facilitation and implementation of company-wide customer centric programs and initiatives
• Actively involved in ensuring first-class property curb appeal for all properties
• Adheres to the letter and spirit of Fair Housing laws

QUALIFICATIONS:

• Polished Presentation
• Problem Solving and Conflict Resolution Skills
• Ability to multi-task
• Strong Verbal and Written Communication Skills
• Team Player
• Intermediate Computer Skills / Internet Savvy

CORE COMPETENCIES:

In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:

• Achievement Focus
• Business Ethics
• Customer Service
• Communications
• Consultative Selling

EDUCATION AND/OR TRAINING:

• High school diploma, GED or equivalent

Job Types: Full-time, Temporary

Shift:

• 8 hour shift

Ability to Commute:

• Bellingham, WA 98229 (Required)

Ability to Relocate:

• Bellingham, WA 98229: Relocate before starting work (Preferred)