Copier Field Technician - Mon-Fri, Company Vehicle & Growth

Applied Innovation; Lansing (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits package

401(k) plan with company match

Paid holidays and PTO + personal day

Job summary

Applied Innovation is seeking a dependable Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position services and maintains office equipment at customer locations, representing the company with professionalism.

Training is provided; prior experience is helpful but not required. The role involves driving a company vehicle, has a gas card, required tools, and provided training.

Qualifications

• High School Diploma or equivalent.
• Valid Driver's License with a good driving record.
• Canon and Ricoh factory certifications preferred.
• Knowledge of print drivers and basic network communication helpful.
• Prior field service or technical repair experience is a plus.

Responsibilities

• Repair, maintain, and service a wide variety of multifunctional copier devices.
• Maintain an assigned service territory and provide a high level of responsiveness and service quality.
• Diagnose and troubleshoot equipment issues efficiently and accurately.
• Collaborate with fellow technicians and internal teams to ensure customer service needs are met.
• Maintain accurate inventory of parts, tools, and service documentation.
• Follow established service procedures and safety guidelines.
• Operate a company vehicle in a safe, courteous, and professional manner.
• Represent Applied Innovation positively in all customer interactions, serving as the face of the organization.
• Perform other duties as assigned.

Skills

Mechanical aptitude

Troubleshooting

Communication

Time management

Customer focus

Independent work

Team collaboration

Education

High School Diploma

Valid Driver's License

Tools

Canon certification

Ricoh certification

Job description

Applied Innovation is seeking a dependable Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position services and maintains office equipment at customer locations, representing the company with professionalism.

Training is provided; prior experience is helpful but not required. The role involves driving a company vehicle, has a gas card, required tools, and provided training.