Copier Field Service Technician – Vehicle + PTO & Benefits

Applied Innovation; Southfield (MI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Benefits package

401(k) match

Career growth

Job summary

Applied Innovation is seeking a dependable Field Service Technician to join our team in a full-time, Monday-Friday role from 8:00 AM to 5:00 PM. This position services and maintains office equipment at customer locations and represents the company with professionalism and care.

Training is provided; prior field service experience is helpful but not required. You will operate a company vehicle with a gas card and perform duties across a defined service territory.

Qualifications

• High School Diploma or equivalent required.
• Valid driver's license with good driving record.
• Factory certifications (Canon, Ricoh) preferred but not required.
• Knowledge of print drivers and basic network concepts is helpful.
• Prior field service or technical repair experience is a plus.

Responsibilities

• Repair, maintain, and service multifunctional copier devices.
• Manage assigned service territory with high responsiveness and service quality.
• Diagnose and troubleshoot equipment issues efficiently and accurately.
• Collaborate with technicians and internal teams to meet customer needs.
• Maintain inventory of parts, tools, and service documentation.
• Follow established service procedures and safety guidelines.
• Operate a company vehicle safely and professionally.
• Represent Applied Innovation positively in customer interactions.
• Perform other duties as assigned.

Skills

Strong mechanical aptitude

Troubleshooting skills

Organization & time management

Plan work & multi-call management

Customer-focused service

Independent & teamwork

Core values alignment

Education

High School Diploma or equivalent

Valid Driver's License

Tools

Canon certification

Ricoh certification

Print drivers knowledge

Basic network concepts

Job description

Applied Innovation is seeking a dependable Field Service Technician to join our team in a full-time, Monday-Friday role from 8:00 AM to 5:00 PM. This position services and maintains office equipment at customer locations and represents the company with professionalism and care.

Training is provided; prior field service experience is helpful but not required. You will operate a company vehicle with a gas card and perform duties across a defined service territory.