Copier Field Technician: Service, Troubleshooting & Vehicle

Applied Innovation; Grand Rapids (MI); Presencial; USD 25 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Paid holidays

PTO

Personal holiday

Benefits package

401(k) plan

Career growth

Resumo da oferta

Applied Innovation in Grand Rapids, MI is seeking a dependable Field Service Technician to service office equipment at customer sites. The full-time role runs Monday–Friday, 8:00 AM–5:00 PM, with a company vehicle and gas card supplied.

Training is provided; prior field experience is helpful but not required. You will diagnose, repair, and maintain multifunction devices, build strong customer relationships, and document service activities.

Qualificações

• High school diploma or equivalent is required.
• Valid driver's license with a clean driving record is required.
• Factory certifications (Canon, Ricoh) preferred but not required.
• Knowledge of print drivers and basic network concepts is helpful.
• Prior field service or technical repair experience is a plus.

Responsabilidades

• Repair, maintain, and service multifunction devices.
• Maintain an assigned service territory and provide high-quality service.
• Diagnose and troubleshoot equipment issues accurately.
• Collaborate with technicians and internal teams to meet customer needs.
• Maintain inventory of parts, tools, and service documentation.
• Follow safety guidelines and service procedures.
• Operate a company vehicle safely and professionally.
• Represent Applied Innovation positively in customer interactions.

Conhecimentos

Mechanical aptitude

Technical aptitude

Troubleshooting

Organization

Communication

Time management

Customer focus

Independence

Teamwork

Core values alignment

Formação académica

High School Diploma or equivalent

Ferramentas

Canon certification

Ricoh certification

Descrição da oferta de emprego

Applied Innovation in Grand Rapids, MI is seeking a dependable Field Service Technician to service office equipment at customer sites. The full-time role runs Monday–Friday, 8:00 AM–5:00 PM, with a company vehicle and gas card supplied.

Training is provided; prior field experience is helpful but not required. You will diagnose, repair, and maintain multifunction devices, build strong customer relationships, and document service activities.