Coordinator Staffing II

Ridgeview; Minneapolis (MN); On-site; USD 30,307,000 - 38,573,000; Full time

Job summary

Ridgeview in Minneapolis is seeking a Scheduling Coordinator to build and maintain employee schedules for designated hospital departments and support daily staffing needs. You will work with managers and charge nurses to ensure qualified staff coverage for inpatient and outpatient areas.

Responsibilities include creating schedules, processing hour exchanges, reviewing PTO, and generating staffing reports. The role requires attention to detail, strong communication, and the ability to multitask

Qualifications

• High school graduate or equivalent
• 1 year staffing/scheduling experience preferred
• Ability to communicate in English effectively (written and verbal)
• Detail oriented and organized, able to multitask in a fast-paced environment

Responsibilities

• Create and implement staff schedules for inpatient and outpatient areas
• Ensure schedules meet hospital policies, contractuals, and unit needs
• Process hour exchanges and adjust staffing levels as needed
• Review PTO requests based on policy and contractual requirements
• Generate staffing reports for leadership on a regular basis

Skills

Scheduling

Detail oriented

English communication

Multi-tasking

Team player

Education

High school diploma

Tools

Microsoft Office

UKG

Oracle

Job description

Purpose of Job

This position is responsible for building and maintaining the employee schedules for the supported departments, with the support of managers and/or charge nurses. Supports the daily staffing needs of the hospitals.

Brief Description

This position is responsible for building and maintaining the employee schedules for the supported departments, with the support of managers and/or charge nurses. Supports the daily staffing needs of the hospitals.

Job Functions

Scheduling

• Creates and implements schedules to provide qualified staff for designated inpatient and outpatient areas.
• Creates schedules complying with criteria of hospital policies, contractual agreements, if applicable, employee educational, orientation needs, and hospital/unit needs.
• Schedules are posted, meeting suggested staffing patterns and necessary skill mix for each designated unit.
• Hour exchanges are processed in a timely and accurate manner.
• Evaluates the impact of hour exchanges on future staffing levels/skill mix.
• PTO requests are reviewed and approved based upon hospital and unit/department policy and contractual requirements.
• Scheduling practices reflect cost effective placement of staff.

Timecard Processing

• Timecards are updated daily and completed at end of each pay period.
• Hours are verified and accurately totaled.
• Reports are generated for the leaders on a quarterly basis and as needed which alerts leaders to any concerns or trends.

Staffing Responsibilities

• Assists with arranging nursing coverage for current shifts based on established guidelines and needs
• Accepts and records immediate and future staffing needs, notifying supervisors and appropriate departments, and secures replacements as directed.
• Conduct staffing huddles, to review daily staffing
• State data collection and reporting

Customer Service

• Recognizes staff individuality and uniqueness is respected and preserved as appropriate.
• Maintains confidentiality of staff issues
• Demonstrates empathy and caring by actively listening.
• Communicate with staff and management in a clear, timely, and understandable way.
• Responds to customer needs and questions.
• Works in a timely, organized, and clearly understood fashion.

Technology

• Has the ability to utilize the staffing technology resources to produce the outcomes necessary.
• Understands and create reports that will assist leaders in their staffing needs.
• Maintains accurate and updated computer database.

Quality / Resource

• Applies effective time utilization and organizational skills to achieve productivity and promote efficient utilization of resources.
• Demonstrates flexibility and creativity in response to meeting the changing units/department’s needs.
• Identifies and communicates quality concerns/suggestions for positive change.

Minimum Education/Work Experience

• High school graduate or equivalent
• 1 year staffing/scheduling experience preferred

Knowledge/Skills/Abilities

• Detail oriented and organized
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Ability to work and multi-task in a fast paced environment
• Ability to work autonomously and as a team
• Adaptable to changes in work environment and pace
• Excellent written and verbal communication skills
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

• Previous staffing coordinator experience in a medical center/health care setting
• Experience with Microsoft Software, UKG and Oracle

Cognitive and Mental Demands

• Time Awareness - Frequent
• Writing - Continuous
• Initiation of Work - Occasional
• Memory - Continuous
• Receptiveness to Change - Occasional
• Reasoning - Continuous
• Required Sequences in Work - Frequent
• Problem Solving - Continuous
• Attentiveness Duration - Continuous
• Social Interactions - Frequent
• Mathematical Aptitude - Occasional
• Conflict Management - Seldom
• Reading - Continuous
• Detail Oriented - Continuous

Link to Employee Health Physical Demands