Coordinator Staffing II

Ridgeview Medical Center; Waconia (MN); On-site; USD 36,000 - 52,000; Full time

Job summary

Ridgeview Medical Center in Minnesota seeks a Staffing Coordinator to build and maintain employee schedules across departments, ensuring adequate coverage for inpatient and outpatient care.

The role requires attention to detail, strong communication, and the ability to multi-task in a fast-paced hospital setting; prior scheduling experience and familiarity with staffing software (UKG/Oracle) are preferred.

Qualifications

• Detail oriented and organized.
• Effective written and verbal communication in English.
• Ability to meet background checks as required.

Responsibilities

• Build and maintain schedules to ensure qualified staff in designated areas.
• Post schedules meeting staffing patterns and skill mix.
• Process hour exchanges accurately and timely.
• Assist with staffing needs and notify supervisors of shortages.
• Generate reports for leadership as needed.

Skills

Detail oriented

Clear communication

Time management

Multi-tasking

Teamwork

Adaptability

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

UKG

Oracle

Job description

Purpose of Job

This position is responsible for building and maintaining the employee schedules for the supported departments, with the support of managers and/or charge nurses. Supports the daily staffing needs of the hospitals.

Job Functions

Scheduling

• Creates and implements schedules to provide qualified staff for designated inpatient and outpatient areas.
• Creates schedules complying with criteria of hospital policies, contractual agreements, if applicable, employee educational, orientation needs, and hospital/unit needs.
• Schedules are posted, meeting suggested staffing patterns and necessary skill mix for each designated unit.
• Hour exchanges are processed in a timely and accurate manner.
• Evaluates the impact of hour exchanges on future staffing levels/skill mix.
• PTO requests are reviewed and approved based upon hospital and unit/department policy and contractual requirements.
• Scheduling practices reflect cost effective placement of staff.

Timecard Processing

• Timecards are updated daily and completed at the end of each pay period.
• Hours are verified and accurately totaled.
• Reports are generated for the leaders on a quarterly basis and as needed which alerts leaders to any concerns or trends.

Staffing Responsibilities

• Assists with arranging nursing coverage for current shifts based on established guidelines and needs
• Accepts and records immediate and future staffing needs, notifying supervisors and appropriate departments, and secures replacements as directed.
• Conduct staffing huddles, to review daily staffing
• State data collection and reporting

Customer Service

• Recognizes staff individuality and uniqueness is respected and preserved as appropriate.
• Maintains confidentiality of staff issues
• Demonstrates empathy and caring by actively listening.
• Communicate with staff and management in a clear, timely, and understandable way.
• Responds to customer needs and questions.
• Works in a timely, organized, and clearly understood fashion.

Technology

• Has the ability to utilize the staffing technology resources to produce the outcomes necessary.
• Understands and create reports that will assist leaders in their staffing needs.
• Maintains accurate and updated computer database.

Quality / Resource

• Applies effective time utilization and organizational skills to achieve productivity and promote efficient utilization of resources.
• Demonstrates flexibility and creativity in response to meeting the changing units/department's needs.
• Identifies and communicates quality concerns/suggestions for positive change.

Minimum Education/Work Experience

• High school graduate or equivalent
• 1 year staffing/scheduling experience preferred

Knowledge/Skills/Abilities

• Detail oriented and organized
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Ability to work and multi-task in a fast paced environment
• Ability to work autonomously and as a team
• Adaptable to changes in work environment and pace
• Excellent written and verbal communication skills
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

• Previous staffing coordinator experience in a medical center/health care setting
• Experience with Microsoft Software, UKG and Oracle

Cognitive and Mental Demands

Time Awareness - Frequent

Writing - Continuous

Initiation of Work - Occasional

Memory - Continuous

Receptiveness to Change - Occasional

Reasoning - Continuous

Required Sequences in Work - Frequent

Problem Solving - Continuous

Attentiveness Duration - Continuous

Social Interactions - Frequent

Mathematical Aptitude - Occasional

Conflict Management - Seldom

Reading - Continuous

Detail Oriented - Continuous

Link to Employee Health Physical Demands