Coordinator I PTO

ViziRecruiter,LLC.; Carlisle, Northern (Cumberland County, KY); Hybrid; USD 67,566,000 - 101,350,000; Full time

Job summary

Ahold Delhaize USA is seeking an experienced PTO Administrator to oversee paid time off programs across union and non-union associates. You will act as SME for PTO administration, ensure policy compliance, and resolve inquiries with accuracy and timeliness.

This hybrid role combines in-person collaboration at Carlisle, PA or Scarborough, ME with remote work. You will monitor HRIS and WFD configurations, support audits, and partner with HR, payroll, and IT to drive improvements and excellent

Qualifications

• Associate degree or equivalent combination of education and work experience.
• 1-3 years of related work experience in collectively bargained benefits or other benefits related areas.
• Intermediate MS Office, Visio and Project skills.
• Advanced Excel skills.
• HR systems knowledge.
• Understanding of FLSA regulations.
• Understanding of ERISA and applicable benefit provisions.

Responsibilities

• Process complex PTO transactions in HR systems, including associate changes affecting eligibility, accruals, balances, and payments.
• Ensure PTO transactions comply with applicable union agreements, company policies, and program requirements.
• Serve as a trusted resource for business units and HR Business Partners by providing guidance and support on PTO-related transactions and inquiries across ADUSA-affiliated legal entities.
• Monitor and analyze HR audit reports to maintain data integrity by researching and updating associate records in accordance with company policies and regulatory requirements.
• Identify, investigate, and resolve PTO system configuration issues, processing errors, and defects impacting associates and business operations.
• Troubleshoot PTO data flow across HRIS, Workforce Dimensions (WFD), payroll, and downstream systems to ensure accurate and timely processing.
• Partner with HRIS, Payroll, IT, vendors, and cross-functional teams to identify root causes, implement corrective actions, and support system enhancements and process improvements.
• Support Business Services initiatives through project work and operational activities as needed.

Skills

HRIS knowledge

FLSA knowledge

ERISA knowledge

Advanced Excel

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

MS Office Suite

Visio

Project

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Administer and support Paid Time Off (PTO) programs for union and non-union associates across ADUSA legal entities. Serve as the subject matter expert for PTO administration, ensuring accurate benefit delivery, compliance with company policies, and timely resolution of associate inquiries and escalations. Monitor, troubleshoot, and resolve PTO system configuration issues by leveraging HRIS and Workforce Dimensions (WFD) expertise and partnering with cross-functional teams to identify root causes and implement sustainable solutions. Support audit and compliance activities while driving process improvements and delivering an exceptional associate experience.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position can be based in one of our offices located in Scarborough, ME, and Carlisle, PA.

Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Process complex PTO transactions in HR systems, including associate changes affecting eligibility, accruals, balances, and payments.
• Ensure PTO transactions comply with applicable union agreements, company policies, and program requirements.
• Serve as a trusted resource for business units and HR Business Partners by providing guidance and support on PTO-related transactions and inquiries across ADUSA-affiliated legal entities.
• Monitor and analyze HR audit reports to maintain data integrity by researching and updating associate records in accordance with company policies and regulatory requirements.
• Identify, investigate, and resolve PTO system configuration issues, processing errors, and defects impacting associates and business operations.
• Troubleshoot PTO data flow across HRIS, Workforce Dimensions (WFD), payroll, and downstream systems to ensure accurate and timely processing.
• Partner with HRIS, Payroll, IT, vendors, and cross-functional teams to identify root causes, implement corrective actions, and support system enhancements and process improvements.
• Support Business Services initiatives through project work and operational activities as needed.

Requirements

• Associate degree or equivalent combination of education and work experience.
• 1-3 years of related work experience in collectively bargained benefits or other benefits related areas.
• Intermediate MS Office, Visio and Project skills.
• Advanced Excel skills.
• HR systems knowledge.
• Understanding of FLSA regulations.
• Understanding of ERISA and applicable benefit provisions.

Preferred Qualifications

• Bachelor's degree preferred.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal and technical support skills.
• Familiar with human resources policies and procedures to ensure the HRIS meets organizational needs and goals.
• Strong analytical and problem-solving skills.
• Ability to keep information confidential.
• Proficient with Microsoft Office Suite or related software.
• Thorough understanding of functional analysis and system design.
• Thorough understanding of all areas of HR information systems with a highly technical understanding of at least one commercial HRIS product.

ME/NC/PA/SC Salary Range

$23.58 - $35.37

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.