Coordinator, Colleague Lifestyle

One&Only Resorts; Big Sky (MT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Private room and discounted rent

Medical insurance – 80% premium paid by employer

5 weeks of PTO

Complimentary meal per shift

Discounts at F&B outlets

14 nights/year at Kerzner Properties at $100/night

Winter season ski pass or gym reimbursement

Job summary

One&Only Resorts is seeking a Coordinator for Colleague Village in Big Sky, Montana. This role involves welcoming new colleagues, managing accommodations, and organizing events. Candidates should have strong administrative skills and proficiency in Microsoft Office. Benefits include 5 weeks of PTO, medical insurance with employer contribution, and discounted housing. This position is vital for fostering a positive colleague experience. Expect a dynamic work environment with a focus on team-building and support.

Qualifications

• Must possess previous administrative experience.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.

Responsibilities

• Attend to all colleague accommodation requests.
• Liaise with Human Resources to prepare rooms before colleague arrivals.
• Facilitate colleague engagement events and wellness activities.

Skills

Administrative experience

Microsoft Office Suite proficiency

Written and verbal communication skills

Interpersonal skills

Organizational skills

Ability to manage multiple priorities

Integrity and confidentiality

Job description

( 17485 )

Job Summary

The Coordinator, Colleague Village is responsible for being an ambassador of the colleague experience, which includes welcoming new colleagues, managing the front desk, handling mail deliveries, organizing colleague events, etc.

Key Duties & Responsibilities

• Attend to all colleague accommodation requests with courteous, professional service
• Liaise with the Human Resources team to ensure allocated rooms are prepared prior to colleague arrivals
• Support a safe, comfortable, and welcoming living environment for all residents
• Manage the collection, sorting, and distribution of colleague mail and package deliveries
• Conduct routine inspections of colleague rooms and shared spaces, including the training room, offices, common areas, restrooms, and laundry facilities, reporting and documenting any issues or damages
• Coordinate with the third‑party property management to ensure timely completion of maintenance requests and repairs, maintaining accurate records in the Work Order Tracker
• Oversee deep cleaning programs in accordance with scheduled timelines
• Monitor the correct use and storage of cleaning equipment, supplies, and chemicals, supplies, linens, to prevent misuse and minimize waste
• Assist with monthly and quarterly inventory checks
• Facilitate thorough handovers at the end of each shift by logging all relevant information, concerns, and outstanding requests
• Brainstorm, organize, and execute colleague engagement events, wellness activities, and special initiatives as assigned
• Communicate emergency housing procedures to residents, respond to urgent situations, and handle emergency phone calls as needed
• Perform additional duties as assigned by the Director, Human Resources, Manager, Human Resources, Manager, Colleague Housing, or other members of the Management team

Skills, Experience & Educational Requirements

• Must possess previous administrative experience
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other computer programs
• Strong written and verbal communication skills
• Excellent interpersonal, relationship‑building, and conflict resolution skills
• Excellent organizational skills with a strong attention to detail
• Ability to manage multiple priorities while meeting deadlinesAbility to act with integrity and confidentiality
• Ability to perform efficiently and effectively in a fast‑paced environment

Benefits

• Private room and discounted rate on rent offered for this position
• Medical insurance – 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance – 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season – complimentary ski pass to Big Sky Resort based on availability or $225 reimbursement towards gym membership

Physical Requirements

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 30 pounds
• Remaining in a stationary position for long periods
• Constantly operating a computer and other office productivity machinery
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.