Coordinator, Housekeeping

One&Only Resorts; Big Sky (MT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance - 80% of premium paid by employer

5 weeks of PTO (Paid Time Off)

Complimentary meal per shift

14 nights per year at $100/night at Kerzner Properties worldwide

Discounts at F&B outlets on property

Job summary

One&Only Resorts in Big Sky, Montana is looking for a dedicated individual to coordinate the Housekeeping department while ensuring tasks are completed according to resort standards. Responsibilities include preparing daily task sheets, monitoring guest room statuses, and effectively communicating with supervisors.

The ideal candidate will possess strong interpersonal and organizational skills, along with a high school diploma. Benefits include medical insurance, paid time off, and discounts on property.

Qualifications

• Strong interpersonal skills with the ability to communicate effectively.
• Excellent organizational skills to manage multiple tasks efficiently.

Responsibilities

• Ensure efficient coordination of the Housekeeping department.
• Prepare daily task sheets as per hotel standards.
• Monitor and update the status of guest rooms.
• Communicate updates to department supervisors and managers.

Skills

Interpersonal skills

Organizational skills

Administrative abilities

Customer focus

Leadership abilities

Communication skills

Education

High school diploma

Job description

Job Summary

To ensure the coordination of the Housekeeping department is monitored and kept updated via notice boards, standard reports and communication to the respective areas as per resort standards. Ensuring all requests to the Housekeeping department is handled in an efficient and correct manner as per resort standards. Ensuring that daily morning and evening allocations are organized before the appropriate shift start.

Key Duties And Responsibilities

• Attend daily briefing at the beginning of each shift
• Prepare all daily task sheets as per Hotel standards and requirements for the appropriate shift
• Monitor, update and correct status of guest rooms as per daily instructions
• Answer calls, forward requests and ensure the requests are followed up and completed as per resort standards
• Communicate correctly with department supervisors and managers throughout the day ensuring that all information is updated and communicated to the correct area efficiently
• Carry out all required system tasks in the resort Opera system
• To be fully competent in using the paging system
• Carry out proper handover between shifts
• Have thorough knowledge of all tasks and areas of housekeeping
• Ensure all information is communicated correctly to the correct areas
• Carry out and complete all daily assigned tasks as per resort standards
• Assist with all other duties as assigned.

Education & Experience Requirements

• High school diploma
• Strong interpersonal skills
• Organizational skills
• Strong administrative abilities
• Ability to have a strong customer focus
• Leadership abilities
• Strong communication skills

Benefits

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 30 pounds
• Remaining in a stationary position for long periods
• Constantly operating a computer and other office productivity machinery
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.