Supervisor, Laundry

One&Only Resorts; Big Sky (MT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance – 80% premium paid by employer

5 weeks of paid time off

Complimentary meal per shift

Discounts at food and beverage outlets

Job summary

One&Only Resorts in Big Sky, Montana is seeking a Supervisor for the Laundry department. Responsibilities include overseeing linen quality, managing staff training, and maintaining inventory levels.

The ideal candidate will have a high school diploma, basic computer skills, and accounting knowledge. Benefits include medical insurance, paid time off, and complimentary ski passes among others.

Qualifications

• High school diploma required.
• Basic computer skills in Word, Excel, and Opera.
• Basic accounting skills necessary.

Responsibilities

• Ensure laundry staff are trained on housekeeping procedures.
• Monitor staff productivity and keep linen inventory accurate.
• Communicate concerns with service providers regarding laundry.

Skills

Basic computer skills

Basic accounting skills

Education

High school diploma

Tools

Word

Excel

Opera

Job description

Job Summary

The Supervisor, Laundry is primarily responsible for linen product quality, linen inventory control, and the laundering process of the linen placed in the guest rooms.

Key Duties And Responsibilities

• Ensure that all laundry staff are familiar with all Housekeeping Standard Operating Procedures and that on‑job training is completed monthly.
• Ensure the laundry of residents’ clothing meets the highest standard, including ironing.
• Perform daily spot checks accurately.
• Monitor staff productivity.
• Keep linen storerooms stocked and updated with stock cards in place.
• Label all shelves with item description.
• Maintain an accurate daily stock control of linen inventory.
• Update daily linen dispatch sheets before dirty laundry collection.
• Ensure proper use of personal protective equipment.
• Keep inventory control spreadsheets signed off by the Executive Housekeeper before going off shift.
• Track monthly expenditure totals.
• Use laundry equipment safely and maintain it in good condition.
• Communicate any concerns with service providers to the Assistant Manager, Laundry or Executive Housekeeper.
• File and organize all documentation related to linen movement.
• Ensure linen is delivered to rooms when required.
• Submit daily checklists to the Assistant Manager, Laundry by week’s end.
• Manage tasks according to the daily checklist.
• Manage colleague uniform inventory and uniform cleaning.
• Inventory all stock immediately.
• Verify delivered items against invoices for accuracy.
• Report delivery discrepancies immediately to the Executive Housekeeper/Assistant Manager, Laundry.
• Maintain a record file of all delivered items processed by Manager Laundry for reference.
• Assist with other duties as assigned.

Skills, Experience & Educational Requirements

• High school diploma.
• Basic computer skills: Word, Excel, and Opera.
• Basic accounting skills.

Benefits

• Medical insurance – 80% of premium paid by employer.
• Health Savings Account with $50 employer contribution per pay period.
• Dental, vision, and life insurance – 100% of premium paid by employer.
• 5 weeks of paid time off.
• 8 paid holidays.
• Uniform provided with complimentary laundering.
• Complimentary transportation to and from the resort.
• Complimentary meal per shift.
• Subsidized housing based on availability.
• Discounts at food and beverage outlets on property.
• 14 nights per year at $100 per night at Kerzner Properties worldwide.
• Winter season includes complimentary ski pass to Big Sky Resort based on availability or $225 reimbursement toward gym membership.

Physical Requirements

• Stand, walk, stoop, kneel, and bend for extended periods.
• Frequent bending, twisting, stooping, reaching, and pulling.
• Lift and carry loads up to 50 pounds.
• Work in outdoor environments, including high altitudes, and endure extreme weather conditions such as snow, ice, rain, heat, and wind.