Cookie Crew: Bake, Serve & Shine — Flexible Hours

Insomnia Cookies LLC; Cleveland (OH); Hybrid; USD 18,000 - 22,000; Full time

Benefits offered by this job

Pay rate $14/hr

Flexible part-time schedules

Pay-on-Demand

Paid vacation & sick time

Pet insurance

Interactive training & mentorship

Growth opportunities

Team environment

Employee discount & free cookies

Job summary

Insomnia Cookies LLC is seeking a friendly Cookie Crew member for our Downtown Cleveland store at 1224 W 6th St. You will greet guests, take orders, bake cookies, and ensure fast, warm service, while handling payments and maintaining the bakery.

This role supports a fun team environment with daily pay options and growth opportunities. Ideal candidates have some customer service experience, can lift up to 40 lb, and are available to work nights and weekends in Cleveland, OH.

Qualifications

• At least 6 months of experience in a customer service focused role.
• Friendly, personable and outgoing demeanor.
• Willingness to exceed guest expectations and provide a warm experience.

Responsibilities

• Greet guests and take orders at the front of the store.
• Explain menu items and confirm order accuracy.
• Provide a warm, friendly experience in-person and over the phone.
• Bake cookies to perfection and scoop ice cream when needed.
• Package, deliver, and manage cash with accuracy; maintain cleanliness.
• Assist with training and mentorship as part of the team.

Skills

Customer service

Communication

Math skills

Team participation

Reliability

Lifting 40 lb

Evening/weekend availability

Legal to work in US

Job description

Insomnia Cookies LLC is seeking a friendly Cookie Crew member for our Downtown Cleveland store at 1224 W 6th St. You will greet guests, take orders, bake cookies, and ensure fast, warm service, while handling payments and maintaining the bakery.

This role supports a fun team environment with daily pay options and growth opportunities. Ideal candidates have some customer service experience, can lift up to 40 lb, and are available to work nights and weekends in Cleveland, OH.